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Associate Manager, Risk and Operations

Posted 20 days ago

OfficeTorontoSE
Purpose of the Job:
The Associate Manager, Risk and Operations, supports the execution of risk management, operational processes and product-related activities within the Reverse Mortgage team reporting directly to the Senior Manager, Risk and Operations. The role focuses on implementing established procedures, supporting day-to-day operations, and contributing to risk monitoring and continuous improvement initiatives.
 
The Associate Manager works closely with cross-functional partners (Credit Risk, Operational Risk, Legal and Compliance, and Strategy) to ensure adherence to policies, regulatory requirements, and internal standards, while supporting efficient and consistent delivery of business operations. 
### Main Responsibilities:

Team and Operational Support:
• Support day-to-day team operations, including daily tasks, monthly and quarterly reporting
• Support in the development of risk strategy for the reverse mortgage business, including 
forecasting, key insights, recommendations and planning
• Drive projects and initiatives with internal stakeholders, often independently, and operate 
within our risk appetite, regulatory guardrails and internal policies
• Support all testing, including UAT and BVT support for changes


Risk, Controls and Regulatory support:
• Support the implementation and execution of risk and control frameworks within the business 
unit
• Identify operational risks, control gaps or weaknesses and process inefficiencies
• Participate in root cause analysis and support development of mitigation actions
• Maintain documentation of processes, controls, and standard operating procedures.
• Support AML, fraud, privacy and regulatory assessments as required
• Assist in regulatory change management activities, including testing and documentation

Credit and Portfolio Monitoring:
• Assist in monitoring portfolio trends, including exceptions trends, Key Risk Indicators, and 
default
• Prepare periodic reports and dashboards to support decision-making
• Escalate emerging risks or unusual trends to management
• Support regulatory activities such as reporting, re-appraisal process, and portfolio monitorin

### Knowledge/Skill Requirements: 
• A University degree in Business/Finance preferred
• A minimum of five years’ experience in a Canadian financial institution.
• A minimum of three to five years in a related role pertaining to residential mortgage or reverse 
mortgage origination (underwriting and operational). 
• Sound understanding of banking products in Canada
• Understanding of the related regulatory requirements (OSFII B20, AML/ATF)
• PC skills including Microsoft Outlook, Word, Excel, Power Point, related applications and other 
software applications used within the organization.
• Excellent organizational skills and ability to complete responsibilities in a busy and time-sensitive 
environment. 
• Strong analytical skills.
• Strong verbal and written communication skills.
Job details
Workplace
Office
Location
Toronto
Experience
SE

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