Respond to inbound sales inquiries through email, phone, chat, or social media channels
●
Conduct outbound prospecting and lead generation to identify potential clients and
business opportunities
●
Qualify leads and schedule appointments or demos for the sales team
●
Build and maintain strong relationships with existing and prospective clients
●
Manage and update CRM systems with accurate customer and sales information
●
Prepare quotations, proposals, contracts, and sales presentations
●
Follow up on leads, proposals, and pending client requirements to drive conversions
●
Coordinate with marketing and operations teams to ensure smooth client onboarding
and service delivery
●
Monitor sales pipelines, track progress, and provide regular sales reports
●
Support account management activities and maintain customer satisfaction
●
Assist in achieving monthly and quarterly sales targets and KPIs
●
Conduct market research and competitor analysis to identify trends and opportunities
●
Handle customer concerns or inquiries professionally and escalate issues when
necessary
●
Maintain organized records of communications, transactions, and client interactions
●
Participate in sales meetings, training sessions, and strategy discussions
●
Maintain regular follow-ups with warm leads and inactive clients to maximize sales
opportunities
●
Coordinate with external clients to gather requirements and provide product or service
information
●
Identify upselling and cross-selling opportunities within existing accounts
●
Prepare and submit accurate sales forecasts and pipeline updates to management
●
Support onboarding of new clients by ensuring smooth handoff and documentation
completion
●
Track customer feedback and communicate insights to improve products, services, and
sales processes
●
Assist in developing sales scripts, templates, and outreach strategies
●
Attend virtual networking events, webinars, or industry meetings to generate new
business opportunities
●
Ensure all sales activities comply with company policies and procedures
●
Collaborate with the recruitment or operations team to align client expectations and
delivery timelines
Requirements
●
At least 2 years of experience in sales, inside sales, customer service, or business
development
●
Strong verbal and written communication skills in English
●
Excellent negotiation, persuasion, and relationship-building skills
●
Proficient in Google Workspace or Microsoft Office Suite
●
Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive
●
Ability to manage multiple leads and prioritize tasks effectively
●
Strong organizational and time management skills
●
Goal-oriented mindset with the ability to work independently and as part of a team
●
Experience with sales reporting, lead tracking, and pipeline management is an
advantage
●
Comfortable working in a fast-paced and target-driven environment
Benefits
●
Flexible work-from-home opportunity.
●
Opportunity to contribute to a growing business by enhancing efficiency and client
experience.
●
Supportive and collaborative work environment.
Job Details:
Job Type: Full-time
Benefits:
●
Paid training
●
Work from home
Schedule:
●
40 hours per week
●
Monday to Friday
●
Night shift / Flexible shift
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