Access Bank PLC logo

Regional Manager, Retail SME

Posted 12 days ago

OfficeLagos, Lagos, NigeriaSE

Job Grade: AM - MGR

Job Overview: Responsible for providing strategic leadership and direction to Business Managers within the assigned region to achieve financial and non-financial targets, drive portfolio growth and profitability, ensure excellent customer experience, deepen market penetration, strengthen risk asset quality, and promote adoption of the Bank’s products and digital channels.

Key Responsibilities

  • Drive regional profitability, growth, and achievement of strategic targets
  • Lead Business Managers to deliver financial and non-financial performance objectives
  • Identify business opportunities and conduct market intelligence to support growth
  • Drive deposit mobilization, revenue generation, risk asset growth, and portfolio quality
  • Oversee credit processing, approvals, disbursements, and portfolio performance
  • Monitor loan recoveries, delinquency trends, and regulatory compliance
  • Drive customer acquisition, retention, and digital channel adoption
  • Build and maintain strategic relationships with key customers and stakeholders
  • Collaborate with SBUs to drive ecosystem opportunities and business growth
  • Build a high-performance culture through coaching, mentoring, and performance management
  • Conduct staff performance reviews and capability development sessions
  • Ensure adherence to the Bank’s core values, policies, and service standards
  • Prepare regional business plans, profitability reports, and management reports
  • Perform other duties as assigned by the Group Head

Requirements

Skills/Competence Requirements

Required Knowledge, Skills and Abilities:

  • Excellent business development and management skills
  • Strong financial analysis and portfolio management capabilities
  • Advanced marketing and sales skills
  • Strong knowledge and understanding of the Nigerian SME banking market
  • Good understanding of banking operations (domestic and international operations)
  • Strong presentation and problem-solving capabilities
  • Strong managerial and administrative skills
  • Team building and conflict management skills
  • Strong leadership and influencing capabilities
  • Strong organizational and coordination skills
  • Competence in credit portfolio management
  • Ability to review, and analyze credit proposals
  • Excellent communication and stakeholder management skills

Qualifications & Experience

  • A good first degree in any discipline. Relevant Masters’ degree is an added advantage. 
  • Recognized professional certification such as ACIB, etc.
  • 10 years in sales with at least 3 years in team management role.
Job details
Workplace
Office
Location
Lagos, Lagos, Nigeria
Experience
SE
Access Bank PLC logo
Access Bank PLC
View company page

Access Bank, a wholly owned subsidiary of Access Holdings Plc, is a leading full-service commercial bank operating through a network of more than 700 branches and service outlets, spanning 3 continents, 24 markets and 60 million customers.

Key team members

Emma Mugisha

Emma Mugisha

Marco Abalroado

Marco Abalroado

Audrey SAAH

Audrey SAAH

Rajendra Mhalsekar

Rajendra Mhalsekar

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