Retail Sales Associate

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

• Forge lasting relationships with customers. 
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. 
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.  

Operations

• Ensure the sales floor is stocked every evening. 
• Collaborate with management in areas of inventory management. 
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality. 
• Ability to develop relationships with customers and colleagues.  
• Ability to positively and proactively handle customer concerns.  
• Ability to prioritize multiple tasks in a fast-paced environment. 
• Ability to quickly learn new procedures and processes. 
• Strong organizational skills and follow through skills. 
• Excellent communication and interpersonal skills. 
• High level of ownership, accountability and initiative. 
• Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $16/hr + Commission

Benefits:

• Health Insurance
• Paid Time Off
• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.