Credit Controller

Job Description

As a Credit Controller you will be dealing with incoming calls and emails, releasing orders for delivery, daily contact with customers and field-based personnel, collection of payment to enable orders to be released, allocating cash correctly and in a timely fashion. 

Qualifications

Your role as a Credit Controller...

• Controlling your own ledger and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write offs
• Collection and allocation of payments
• Releasing orders within scheduled timeframes and to deadline
• Dealing with disputed invoices as well as liaising with the legal team on irrecoverable debt
• Day to day administration support e.g. copy invoices, statements, customer accounts etc
• Dealing with telephone and email queries quickly and efficiently
• Building excellent relationships with customers as well as peers in other departments
• Use of online platforms such as Procure Wizard
• Putting together weekly Excel reports to send to the Sales Development Managers on overdue debts
• Supporting colleagues to help cover tasks periodically.

What you’ll bring… 

• Good credit management experience desirable.
• Ability to work well under pressure & in a changing environment.
• Able to meet deadlines and performance targets as set out by the SLT.
• Excellent attention to detail.
• Excellent communication and customer service skills.
• A strong team player with excellent planning and organisation skills.
• Proactive and methodical.
• Good excel skills and familiar with windows applications

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…