Receptionist

WestVets Maxtown Veterinary Clinic is hiring a full-time or part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

A comprehensive benefits package, including medical, dental, and vision insurance
Paid time off and a 401(k) plan for full-time employees
Professional development opportunities

Salary: $15.00 - $17.00

Schedule: Mon-Tues 8:00am-6:00pm
Wed-Fri 8:00am-5:00pm
Saturday 8:00am-3:00pm

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred
Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

About WestVets Maxtown Veterinary Clinic

WestVets Maxtown Veterinary Clinic was built on a simple belief: that exceptional veterinary medicine and a genuinely personal experience aren't mutually exclusive. You shouldn't have to choose between a clinic that knows your pet by name and one that has the clinical depth to handle whatever walks through the door.

WestVets Maxtown Veterinary Clinic began as a modestly established practice that grew gradually through early investments in clinical capabilities and essential veterinary services. In its formative years, the clinic focused on building a reliable medical foundation, expanding its diagnostic tools, surgical capacity, and treatment options as demand and experience grew. Over time, it progressed from a small operation into a fully equipped veterinary practice through the steady refinement of its medical services and infrastructure

Veterinary Receptionist