Product Manager Digital Workplace (F/M/X)

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

Accor is accelerating its Digital Workplace transformation and modernizing the employee and hotel team Digital Experience worldwide. We are looking for a Product Manager – Digital Workplace to lead strategic initiatives and shape the tools, platforms, and self-service capabilities that enable secure, seamless, and productive work across the group. 

As part of the Product Organization, you will manage the Product Owners (Self Service and Digital Employee Experience) and oversee projects, while driving the evolution of modern endpoint provisioning and collaboration tools across the Microsoft 365 stack. This role is central to delivering a consistent, hotel-centric Digital Workplace experience.

Your mission :

Product Strategy & Vision 

• Define and own the product vision and roadmap for Digital Workplace solutions (self-service, digital employee experience, collaboration suite). 
• Champion an end-user–centric approach, ensuring solutions address employee and hotel team needs.
• Monitor adoption, performance, service quality, and user satisfaction to guide continuous improvement. 

Leadership & Team Management 

• Manage and mentor the Product Owners ensuring clarity on priorities, backlog management, and delivery practices.
• Build and lead a squad team dedicated to delivering Digital Workplace initiatives, fostering collaboration and agility. 
• Provide support for project execution, ensuring resources, alignment, and coordination across stakeholders. 

Project Management 

• Drive strategic and transversal Digital Workplace projects such as Move2Nom, Contact Deflection and Integrations ensuring scope, timelines, and deliverables are met. 
• Coordinate cross-functional teams (Cybersecurity, Infrastructure, Hospitality Tech, vendors) to deliver projects on time and within budget. 

Governance & Stakeholder Alignment 

• Ensure governance, compliance, licensing optimization, and secure-by-design practices across devices and collaboration tools. 
• Collaborate broadly with HR, Cyber, Regional IT teams, hotel operations, and business owners. 
• Serve as the central point of contact for product decisions, roadmap updates, and service evolution. 

Qualifications

And you? 

• 7–10+ years of experience in Product Management, Digital Workplace, Collaboration Platforms, or Endpoint Management. 
• Strong understanding of modern device management and provisioning models (Intune Autopilot) and Cloud PC concepts. 
• Hands-on experience with Microsoft 365 collaboration tools (Teams, SharePoint, OneDrive, Exchange Online). 
• Experience managing complex projects and coordinating cross-functional teams. 
• Familiarity with identity and access management tools such as Saviynt and/or OneIdentity Active Roles for automating user provisioning and permissions. 
• Demonstrated ability to define product roadmaps, manage backlogs, and deliver user-centric solutions. 
• Strong communication and stakeholder engagement skills in a global, matrixed environment. 

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
• €11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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