Revenue Operations Specialist

📍 Eindhoven HQ — Hybrid

🗂️ Role Overview

🚀 This is what you tell people at parties

We didn’t become Europe’s leading e-commerce shipping platform by playing it safe. Sendcloud powers 30,000+ online retailers, marketplaces, and fulfillment companies — helping them ship smarter, grow faster, and actually get things done for their customers. Boring logistics? Not here. We’re building the platform that solves shipping, at scale, globally!

Our commercial teams move fast — and they need the tools, automations, and data to back them up. As a Revenue Operations Specialist, you’ll be the engine behind that: owning our tech stack, building the integrations and workflows that let sales, marketing, and customer success do their best work, and making sure the data they rely on is clean, connected, and accurate.

🧐 The Role

As our Revenue Operations Specialist, you own and optimise the commercial tech stack that our revenue organisation runs on. Reporting to the Head of Revenue Operations, you sit at the intersection of sales, marketing, customer success management, and operations — building processes and automations that scale, and supporting data-driven decision-making across the business. Your work is visible every single day in how our commercial teams operate, measure their impact, and continuously improve.

🎯 What you’ll do

• Manage and configure our commercial tech stack, including HubSpot, Customer.io, PandaDoc, and more.
• Develop automations, integrations, and dashboards that support commercial initiatives and drive efficiency
• Lead the implementation of new tools and train commercial teams on new ways of working
• Collaborate with revenue stakeholders and leaders to identify and drive process improvements
• Act as the bridge between marketing, sales, customer success management, and operations to keep business objectives tightly aligned
• Safeguard data quality by reviewing workflows, updating automations, and refining logic where needed
• Troubleshoot technical issues across systems to ensure smooth execution and accurate data

✅ What you bring to the table

Personally

• You are proactive and impact-driven — you don’t wait to be asked, you spot the gap and fix it
• You are a strong communicator, comfortable working cross-functionally with multiple revenue teams
• You are curious about tooling, automation, and how systems connect — and you stay sharp on what’s new

Professionally

• Bachelor’s degree or higher
• 1+ years of experience in system operations, marketing and/or sales automation, or CRM admin
• Hands-on experience with HubSpot or a comparable CRM and automation platform
• Familiarity with AI tools is a strong plus
• Bonus: experience in or knowledge of the e-commerce or logistics industry

❤️ Our Values

💩 No bullshit: Big egos suck. Be open, honest, and transparent. Share your mistakes openly and learn from them. Don’t just talk about problems — solve them.

🎯 Grow & Win: Be highly curious, adaptable, and proactive. Embrace discomfort and change. Keep an open mindset and learn from others. You invest in our growth, so we invest in yours.

🎠 Have fun: Work hard, laugh harder. Not everything has to be serious. Be yourself, especially if you’re the good kind of crazy. Sendcloud is an adventure, not a corporate maze — enjoy the ride.

🎉 Benefits

Questions about this role? Reach out to Talent Acquisition.