Senior Account Manager

Dreamdata is the industry leader in B2B marketing attribution and activation. We're on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue - solving a complex problem that has plagued the industry for years.

Founded in 2018 by ex-Trustpilot (TRST:LSE) product and engineering leaders, Dreamdata was born from a real-world need, building the platform they always wished they'd had. 

It's working. We have achieved strong product-market fit and are experiencing explosive, triple-digit YoY growth. This momentum is now backed by a recent $55,000,000 Series B funding round set to fuel our rocketship as we scale globally.

We are expanding rapidly and looking for exceptional, top-tier talent to help us build the future of B2B marketing.

The Opportunity

As an Senior Account Manager at Dreamdata, you will be instrumental in building and nurturing strong client relationships, ensuring exceptional customer satisfaction and retention, and identifying opportunities to drive revenue growth through upselling and cross-selling. You will serve as the primary commercial point of contact and overall relationship owner for our EMEA and APAC clients, ensuring their success and maximizing the value they receive from our platform.

This is a hybrid role, in office at our Central Copenhagen Office located at Kalvebød Brygge.  We require a minimum of 3 days each week in office. No exceptions for a full-time remote environment.

Key Responsibilities:

• Conduct regular check-ins and strategic business reviews with clients.
• Proactively identify and address client needs and concerns, escalating issues as needed.
• Collaborate closely with internal teams, including Sales, Product and Customer Success to ensure client success.
• Provide strategic support to clients, focusing on maximizing their return on investment.
• Monitor client platform usage and identify opportunities for optimization and growth.
• Prepare and deliver compelling client presentations and detailed performance reports.
• Identify and pursue upselling and cross-selling opportunities to expand client relationships.
• Maintain accurate and up-to-date client records within our CRM system.

Requirements

• 8+ years of experience within B2B SaaS, preferably MarTech or Big Data
• Minimum 5+ years of commercial experience, in new business, renewals, upsells and/or cross-sells
• A proven track record of driving revenue results for your customers and your company
• Strong presentation and negotiation skills, as well as a solid business acumen
• Entrepreneurial mindset and ability to work seamlessly across internal teams 

Benefits

• Location: Our office is located in the heart of Copenhagen with a harbor view
• Ownership: Equity in a growing company.
• Lunch: Delicious lunch available in our canteen
• Inclusive Culture: Be part of a supportive and dynamic team making an impact in the B2B marketing space
• Commission on upsells/cross-sells