Front Office Manager

Front Office Manager

Chelsea Harbour Hotel and Spa are looking for a passionate Front Office Manager who can delivery our unique guest experience, from their arrival, through their guest journey to their departure; delivering excellent guest service will underpin everything you do while working in a collaborative and supportive way with other hotel areas. Working alongside Room Division Manager, this is very much a 'face of the business' role, and therefore requires excellent client and staff communication skills.

“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal-opportunity employer.”

Front Office Manager experience and skills:

• Ideally experience in a similar position within a luxury 4 or 5 star environment is desirable
• Current experience within a hotel or similar environment
• Front Office Manager will have an excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues.
• Effective organisational skills; able to prioritise tasks and self-manage a workload
• Excellent personal presentation with a warm and welcoming personality.
• Friendly, approachable and professional
• Have a strong eye for details

In return, we offer:

• Social Events, Wellbeing and Team Activities
• Training and development
• Cash Health Plan cover option available

• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.