IT Business Partner

Job Description

WHAT YOU’LL DO

As an IT Business Partner, you are responsible for the successful rollout of new retail-related tech capabilities, ensuring alignment with German legislation. You will play a key role in making complex technology simple and accessible for all stakeholders.

You will:

• Coordinate the end-to-end implementation of tech solutions across the German market
• Translate complex IT systems and their components into clear insights for diverse stakeholders.
• Take a leading role in negotiations with the works council, ensuring transparency, compliance, and a collaborative approach.
• Work closely with the IT experts within the works council, fostering a strong partnership built on trust and technical expertise.
• Oversee legal and regulatory compliance, particularly with Betriebsverfassungsgesetz (BetrVG) and data protection laws, integrating these into IT and operational strategies.
• Drive digital transformation and innovation, ensuring that technology supports business growth, operational efficiency, and an improved customer experience.
• Ensure the successful implementation of IT updates and products by translating global rollout plans into locally adapted execution.
• Facilitate a smooth handover of implemented solutions to business and Tech operations in line with global standards.

WHO YOU’LL WORK WITH

As part of the Tech team, you will play a vital role in implementing digital solutions that enhance our IT landscape. You’ll work closely with Business, Legal and Tech, ensuring that our technology drives efficiency and business success. Reporting to our Lead Tech Project Manager you will also partner with internal tech, labour law & labour relations specialists, works council and external tech consultants to ensure seamless alignment between tech innovation, business needs, and compliance requirements.

WHO YOU ARE

We are looking for people with…

•  Experience in managing or implementing IT or digital projects, ideally in a retail or multi-site environment
•  Strong stakeholder management skills, with the ability to align different interests and navigate complex environments
•  In-depth knowledge of IT systems, particularly SAP and Microsoft products
•  Proven ability to explain complex IT systems in an understandable manner to non-technical stakeholders.
•  Strong verbal and written communication skills, effectively conveying information and ideas across different audiences.
•  Experience in negotiations, ensuring compliance with Betriebsverfassungsgesetz (BetrVG).
•  Expertise in conflict resolution and finding common ground
•  Full proficiency in both German and English

And people who are …

•  Strong relationship builders, with the ability to work effectively with various stakeholders.
•  Able to navigate conflicts effectively, with a solution-oriented mindset while maintaining professionalism and clarity

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay and Christmas bonus
• Company Pension Scheme
• H&M Incentive Program – HIP

JOIN US

This is a full-time position, based Hamburg, following a hybrid working model with four days per week in the office. The role also requires willingness to travel between Berlin and Hamburg based on business needs.

If you think your experience, skills and ambitions fit this position, please send your CV in English as soon as possible, but no later than 30th of June.

Due to data privacy policies, we only accept applications via our career page.

We look forward to receiving your application!

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​​

Take the next step in your career together with us. The journey starts here.​

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Additional Information