Operations Support & Project Manager

Job Description

Key responsibilities will include:

• Leading and coordinating client & BaxterStorey teams calls related to new openings and mobilisation activity
• Working closely with design and operational teams on kitchen and beverage space layouts to ensure they are operationally effective and maximise space utilisation
• Supporting the mobilisation of new sites across UK
• Providing ongoing operational support across another operations director's patch, working with regional teams
• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation   

Qualifications

• Previous experience as a General Manager and / or an operational level within contract catering
• Have a contagious passion for food and customer service
• Strong understanding of operational delivery within food & beverage environments
• Excellent attention to detail, particularly in relation to kitchen and beverage design and functionality
• Good commercial and operational awareness of how space design impacts service delivery
• Strong stakeholder management and communication skills, particularly at client level
• Knowledge of BaxterStorey systems and BaxterStorey's food & beverage culture
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• This will suit a strong internal General Manager who is looking to develop further and broaden their experience into project and operational support within the client contracts and wider teams across the other patch under the Operations Director
• It’s important that this individual is both operationally credible and comfortable working in a project-driven environment, balancing detail while looking at the long term goals

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.