Associate, Sales Support - Saudi Arabia

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

Checkout.com is seeking an Associate, Deal Management to join our growing Sales Operations team in our Riyadh office to support our global growth. This role sits within our Revenue Operations department. We seek someone highly motivated, detail-oriented, and confident in collaborating cross-functionally with internal teams throughout the organization. Within this role, you will work with teams such as Sales, Legal, Risk, Onboarding, and Finance.

The ideal candidate is a self-starter who can work autonomously and thrives in an entrepreneurial environment in which they can exceed expectations through personal drive.

What you’ll be doing:

• Provide proactive support and guidance to the sales team to complete the onboarding process.

• Be a creative problem solver who finds a way to meet clients’ needs while adhering to Checkout.com’s policies.

• Respond to inbound requests from the Sales team regarding onboarding or reviewing existing clients’ profiles.

• Work closely with Customer Onboarding and Legal teams to ensure new clients meet the company requirements for a quick and efficient sign-up.

• Maintain accurate and up-to-date documentation related to deal structures and contracts.

• Work closely with internal teams to ensure required documents are correctly constructed

• Create and review customer agreements/contracts

• Support and adapt the execution of new processes

• Identify opportunities for process improvements in which the Deal Management team operates

• Build and maintain positive relationships with internal stakeholders, especially sales, Customer Onboarding, and Legal teams.

• Manage multiple internal stakeholders while delivering exceptional service

• Support with the onboarding of new colleagues

About you:

• Very detailed oriented

• Ability to navigate through AI tools

• Excellent customer service, customer-facing, and problem-solving skills

• Self-starter who can work independently with minimal supervision

• Fast learner and motivated by new challenges

• Humble and hungry to learn

• Able to work under pressure, multi-task, and consistently meet tight deadlines

• Superb communication skills, ability to interact with multidisciplinary senior stakeholders

• Familiarity with the payment processing industry and regulations is a plus

• Experience using Salesforce is a plus

• Mandatory fluency in English and Arabic

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram