Salesforce Administrator

Job Description

Role Summary

The Salesforce Administrator is responsible for the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. This role works closely with business stakeholders to ensure Salesforce supports business processes effectively and drives productivity.

Key Responsibilities

Platform Administration

• 5+ Years of relevant experience
• Manage Salesforce users, roles, profiles, and permission sets
• Configure and maintain objects, fields, page layouts, validation rules
• Handle data management (imports, exports, data cleansing)

Configuration & Customization

• Create workflows, process builder flows, and automation
• Build custom reports and dashboards
• Customize Salesforce to meet business needs without coding

Reporting & Analytics

• Develop and maintain reports and dashboards
• Provide actionable insights to stakeholders
• Ensure data quality and data integrity

Stakeholder Collaboration

• Work with business teams to gather requirements
• Translate business needs into Salesforce solutions
• Provide training and end-user support

Security & Compliance

• Maintain data security and access controls
• Ensure compliance with company policies and data standards

System Enhancements

• Evaluate new Salesforce features/releases
• Implement improvements to optimize performance
• Support integrations with other systems

Qualifications

Required Skills & Qualifications

• Bachelor’s degree in IT, Business, or related field
• 5+ years of Salesforce administration experience

Certifications (Preferred)

• Salesforce Certified Administrator (mandatory in most roles)
• Advanced Administrator (optional but valuable)

Technical Skills

• Strong understanding of Salesforce platform capabilities
• Experience with:
  • Flow Builder / Process Automation
  • Reports & Dashboards
  • Data Loader / Data Management tools

Soft Skills

• Problem-solving and analytical thinking
• Strong communication and stakeholder management
• Attention to detail and organization

Nice-to-Have Skills

• Knowledge of Apex, SOQL, or basic development concepts
• Experience with integrations (APIs, middleware)
• Familiarity with Sales Cloud / Service Cloud

Additional Information

Why Version 1? 

 At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. 

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits 
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme 
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance 
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme 
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies 
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat 
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. 
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. 

And many more exciting benefits… drop us a note to find out more.    

Version 1 is an equal opportunities employer. 

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. 

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. 

Video links: https://www.youtube.com/watch?v=F_d3ELTH5zo