Post Production Quality Control Specialist

About KnowledgeCity:

For over 15 years, KnowledgeCity has been a trusted leader in the eLearning industry, providing studio-produced training content and a cutting-edge Learning Management System (LMS). Our solutions deliver measurable results and strong ROI, backed by a reputation for high-quality products and outstanding customer service. We empower organizations across the globe to meet training and compliance goals efficiently, supporting professional growth at every level.

Position Overview:

We are seeking a detail-oriented and English-proficient Content & Video Quality Control Specialist to join our Post-Production team. It is best suited for someone who thrives in an independent work environment, has a strong eye for detail, and is passionate about maintaining top-tier video quality. You will be responsible for reviewing video content at various stages raw footage, storyboard drafts, and final course videos ensuring all output meets KnowledgeCity’s predefined quality standards.

Key Responsibilities:

• Review raw course videos for audio/visual issues, including talent mistakes, background noise, syncing problems, and on-screen content mismatches.
• Create and annotate storyboards using Boords to guide video editors in the post-production process.
• Watch the final course versions and verify that:
  Voiceover and visuals are aligned
  Icons, slides, and animations appear at the correct times
  Brand and instructional standards are consistently applied
• Identify and document inconsistencies, errors, or areas of improvement in a clear and actionable manner.
• Collaborate closely with video editors, project managers, and instructional designers to ensure seamless post-production workflow.
• Follow and help evolve QC checklists, documentation, and processes.
• Maintain clear and professional communication with cross-functional teams across different time zones.
• Conduct extensive research into emerging industry trends, business strategies, and technical standards to ensure our library remains current.
• Utilize Generative AI tools to accelerate the research process and brainstorm innovative course structures.
• Curate high-quality information from diverse sources, selecting the most practical and impactful concepts for professional learners.
• Transform raw research into logical, well-structured course outlines that define the learning journey for each topic.
• Bridge the gap between research and production by preparing comprehensive handoff briefs for Content Writers.
• Collaborate with the production team to ensure the curated content aligns with KnowledgeCity’s instructional design standards and brand voice.
• Verify the validity and accuracy of all curated facts, data points, and legal or safety regulations.
• Identify gaps in our existing course library and propose new topics based on market demand and competitive analysis.

Required Qualifications:

• Bachelor’s degree in Communications, Education, Library Science, Research, or a related field.
• Fluent in English with excellent written and verbal communication skills.
• Exceptional attention to detail and ability to spot visual, audio, and linguistic inconsistencies.
• Strong understanding of video formats, pacing, transitions, and narration sync.
• Ability to work independently and manage time efficiently while meeting tight deadlines.
• Familiarity with Boords and other storyboard tools (training will be provided if needed).
• Comfortable using platforms such as Google Drive, ClickUp, and feedback documents.
• Prior experience in content writing, post-production QC, e-learning, or related fields is a plus.

Benefits:

• Paid time off and a supportive team environment.
• Opportunities for professional growth through access to training materials and company courses.

Join Our Team:
If you're driven by curiosity, eager to tackle challenges, and ready to make an impact in the fast-evolving E-Learning space, we'd love to hear from you. Join KnowledgeCity and help us make the world more professional and better!