Freelance Onsite PC Technician (m/w/d) first and second level support
Posted about 4 hours ago
Job Description
Key Responsibilities:
Level 1 Support:
End-user support for Office applications, particularly Office 365
Initial setup and deployment of new computers using internal tool - training will be provided
Introduction and onboarding of users to company IT tools
Printer support and troubleshooting
Level 2 Support:
Support for network-related topics: firewalls, switches, and connectivity
Escalation point for more complex technical issues
Qualifications
Tools & Technologies:
- Microsoft Entra ID (Azure AD administration)
- ServiceNow for ticketing and incident management
- Use of company-specific deployment and support tools
Essential experience/skills:
- Fluent in German and English
- Experienced in both Level 1 and Level 2 IT support
Additional Information
- Location: Munich
- Workload: 5 days per week / 8 hours per day on client site support
- Freelance
- Valid working permit for Germany
All our positions are open to both women and men and are, of course, open to people with disabilities.
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