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Sales Programs Coordinator

Posted 10 days ago

OfficeDakar, Dakar Region, Senegal

About Valiantys

Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com.

### Job Summary

As a Sales Programs Coordinator, you will own the operational management of Atlassian partner incentive programs, ensuring registrations are submitted accurately, tracked efficiently, and closed successfully.

You will act as a trusted partner to Sales, Licensing Operations, Finance, and Atlassian stakeholders, helping maximize program benefits while ensuring compliance, operational excellence, and data integrity.

This position is ideal for someone who enjoys working with data, coordinating across multiple stakeholders, solving operational challenges, and continuously improving processes.

What You’ll Be Working On

Atlassian Partner Programs Management

  • Coordinate the end-to-end administration of Atlassian partner programs, including deal registrations, incentives, and rewards programs.
  • Ensure accurate registration submission, tracking, follow-up, and issue resolution while collaborating with Sales teams, Atlassian, and vendor stakeholders.
  • Act as the main point of contact for program-related inquiries and first-level escalations.
  • Support Finance and Licensing teams by managing vendor invoice follow-up, validation, and processing activities.
  • Contribute to operational excellence through data maintenance, reconciliations, and other critical administrative tasks that support business operations.
  • Reporting & Data Management

    • Maintain accurate registration, eligibility, and program data across CRM and reporting systems.
    • Produce and distribute regular reports and dashboards on registration performance, program utilization, pipeline impact, and KPIs.
    • Monitor data quality and identify inconsistencies, discrepancies, or process gaps.
    • Maintain missing invoice tracking files and ensure visibility of outstanding vendor invoices.
    • Contribute to strong data governance practices by promoting accuracy, consistency, and compliance across all licensing and registration processes.
    • Process Improvement & Collaboration

      • Maintain and update process documentation, operating procedures, templates, and knowledge base content.
      • Collaborate closely with Sales, Finance, Licensing Operations, Vendor Management, and Atlassian stakeholders.
      • Support automation, AI-driven initiatives, and digital transformation projects aimed at increasing efficiency and scalability.
      • Identify opportunities to improve workflows, reporting capabilities, tools, and operational processes.
      • Promote operational excellence through knowledge sharing, best practices, and continuous improvement initiatives.

    Who You'll Work With

    You will collaborate daily with:

    • Licensing Revenue Manager (your direct manager)
    • Sales Teams
    • License & Loyalty Sales Teams
    • Licensing Revenue Management Team
    • Finance Team
    • Atlassian Partner Team
    • Vendor Management Stakeholders
    ### Do You Have What It Takes?

    Required Qualifications

    • Experience in sales operations, revenue operations, partner programs administration, licensing operations, or a similar operational role.
    • Strong attention to detail and commitment to data accuracy.
    • Excellent organizational and prioritization skills.
    • Ability to manage multiple tasks and deadlines simultaneously.
    • Strong analytical and problem-solving abilities.
    • Comfortable working with CRM systems, reporting tools, and data management processes.
    • Excellent written and verbal communication skills.
    • Ability to work effectively with cross-functional and international teams.
    • Nice to Have

      • Experience working within the Atlassian ecosystem or software licensing environment.
      • Knowledge of partner incentive programs, deal registrations, or vendor rebate programs.
      • Experience with NetSuite, Salesforce, or similar business systems.
      • Exposure to automation, AI tools, or process improvement initiatives.
      • Understanding of software distribution, channel sales, or partner operations.
      • What Success Looks Like

        In this role, you will:

        • Ensure high-quality and compliant partner program registrations.
        • Help maximize partner incentives and revenue opportunities.
        • Improve operational efficiency through better processes and automation.
        • Deliver reliable reporting and actionable business insights.
        • Build strong relationships with internal stakeholders and vendor partners.
        • Contribute to a culture of continuous improvement and operational excellence.
    ### Why Join Valiantys?

    Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.

    Sense. We’re committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.

    Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career.

    Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.

     If you’re ready to lead with impact, drive consulting excellence, and shape the future of our practice, join us and make your mark at Valiantys!

    Valiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs.

     



    Job details
    Workplace
    Office
    Location
    Dakar, Dakar Region, Senegal

    Global Atlassian Platinum Solution Partner helping enterprises accelerate digital transformation through AI, ITSM, DevOps, and work management solutions.

    Employees
    516
    Industry
    IT Services and IT Consulting
    Headquarters
    Toulouse, Occitanie
    Founded
    2005
    Specialties
    AI, ITSM, Software Development , Enterprise Service Management, Atlassian, ITSM, Work Management, DevOps, AI Orchestration, and ITSM Workflows

    Key team members

    Dennis Crowley

    Dennis Crowley

    Chris Barbin

    Chris Barbin

    John T. Kim

    John T. Kim

    Andrew Newcombe

    Andrew Newcombe

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