Fleet Maintenance Supervisor

About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences.

 The Fleet Supervisor is a critical Leadership Position within our dynamic Fleet Team. They are responsible for scheduling fleet maintenance work on a variety of different fleet vehicles ranging from Motorcoaches to Transit Vans. The Fleet Supervisor will supervise a diverse Fleet Team consisting of Technicians, Shop Foreman, Fleet Coordinators, Parts and Inventory Specialists and others. The Fleet Supervisor will work with the team to diagnosis and troubleshoot complex issues, manage work orders to ensure accurately billing, have advance understanding of heavy duty and light duty vehicle components, be familiar with fleet telematics systems, DVIR processes, monitor shop efficiency and performance and above all Lead with Humility. They will also be a strong coach for the Fleet team ensuring all Team Members are meeting expectations and delivering on high quality work in fast paced shop environment.

 The Fleet Supervisor will work closely with the Fleet Manager and Shuttle Operations Team(s) to ensure vehicle readiness. They will audit Fleetio, dispatch logs and other tools to make sure we can deliver on client expectations. They will also ensure all vehicles meet DOT standards as laid out for Passenger Carrying vehicles per the FMCSA guidelines.

 Compensation:

·         $85,000- $105,000 annually

·         Annual Discretionary Bonus Program

 Benefits:

·         Medical, Dental, Vision & Life Insurance

·         401k with matching

·         Annual pay increase

·         Holiday pay

·         Paid Time Off up to 80 hours per year with increasing amounts based on your years of service   

 Responsibilities:

·         Be able to teach, coach and lead others in a positive manner. Work to create learning and growth paths for all team members within the Fleet division.

·         A strong ability to work with and hold vendors accountable. Create systems of work that can be completed in-house vs. vending out.

·         Must be a pro-active communicator. Communicate thoroughly with all internal and external stakeholders to ensure all critical necessary information is shared out accordingly.

·         Verify and audit work orders for accuracy pertaining to allocated technician hours and associated parts.

·         Maintain vehicle compliance (DVIRs) and update Samsara through Fleetio to ensure all issues are resolved daily.

·         Respond to road calls and assist with roadside repairs as needed.

·         Maintain a clean, safe and respectful work environment.

·         Update and audit the following for each vehicle: Good2Go, SinglePoint, Samsara, Fleetio, Petro, Registration and Fleet insurance as needed.

·         Be process driven and find ways to improve the flow of work through streamlining waste.

·         Regularly inspect all vehicles for condition and operational safety, including physical appearance.

·         Responsible for tracking, scheduling and completing minor reported issues, for all vehicles.

·         Maintain fleet maintenance records: review driver defect reports on a daily basis; trouble-shoot/resolve issues to reduce the number of road calls to ensure a high level of safety for our drivers & customers.

·         Track daily vehicle reports, maintenance and repair records to ensure all records are accurate and current.

·         Make appropriate arrangements to have inoperable vehicles or equipment repaired or towed.

·         Support the IT Team in the management of on-board shuttle technology such as Wi-Fi devices, telematics systems and tablets to ensure the systems are functional and installed accordingly. This will be achieved by ensuring all IT tickets and or issues are assigned to the proper IT function in a timely manner.

·         Other duties as assigned.

Requirements:

·         5+ years of maintenance experience working with a variety of vehicles.

·         5+ years of leadership experience in a fleet maintenance, automotive repair, or transportation operations environment and or shop environment.

·         Experience in leading the work of others, comfortable making difficult decisions and holding Team Members accountable to their performance.

·         Understands budget concepts and how to reduce the costs of maintenance and repair activities.

·         Excellent communication skills with a proactive approach to engaging internal teams and external vendors.

·         Demonstrated ability to manage vendor relationships and reduce outsourcing by building efficient in-house repair systems.

·         Proficient in fleet management software (preferred experience with Fleetio, Samsara) and other related systems (Good2Go, SinglePoint, Petro).

·         Experience auditing and verifying work orders for labor hours and parts accuracy.

TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ’s, holiday parties, games, contests and so much more at our bus yards and in the office.

Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.