Service Account Coordinator

Job Description

Park 6 Logistics is seeking a highly organized and customer-focused Service Account Coordinator to support client accounts and ensure seamless communication between customers and internal teams. This role plays a key part in maintaining exceptional service standards, coordinating account activities, and helping deliver positive customer experiences.

The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Serve as a primary point of contact for client account inquiries and service requests.
• Coordinate communication between customers, operations teams, and management.
• Monitor account activity and assist with maintaining accurate records and documentation.
• Support account management initiatives to ensure customer satisfaction and retention.
• Track service performance and assist with resolving customer concerns in a timely manner.
• Prepare reports, updates, and account-related documentation as needed.
• Collaborate with internal departments to ensure efficient service delivery.
• Maintain professional relationships with clients and business partners.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize tasks and manage multiple projects effectively.
• Detail-oriented with strong problem-solving capabilities.
• Professional and customer-focused approach.
• Comfortable working independently and within a team environment.
• Proficiency with standard business software and technology tools.
• Strong administrative and coordination skills.

Additional Information

• Competitive salary: $47,000 – $51,000 annually
• Professional development and career growth opportunities.
• Supportive and collaborative team environment.
• Hands-on training and skill development.
• Opportunities to work with a growing and dynamic organization.
• Exposure to account management, customer relations, and business operations.
• Long-term advancement potential based on performance.
• Stable full-time position with ongoing learning opportunities.