monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About the Role

We're looking for a SDR Manager to lead our expanding North America SDR team in NYC. At monday.com, we are dedicated to delivering an amazing product and exceptional service to our customers, and the SDR team is key to introducing prospects to our platform. This is an exciting opportunity to lead a team of SDRs responsible for identifying, engaging, and qualifying potential clients across various industries.

As the SDR Manager you will play a crucial role in driving the success of our SDR team by providing mentorship, optimizing outreach strategies, and collaborating closely with Sales and Marketing teams. Your leadership will directly impact our pipeline generation and overall revenue growth.

• Lead and mentor a team of SDRs, helping them develop their prospecting skills, enhance performance, and achieve team and individual targets.

• Coach SDRs on best practices for cold calls, emails, social selling, and outbound prospecting, ensuring they consistently build a robust pipeline.

• Collaborate with sales leadership to develop strategies that target key accounts, align with market trends, and drive pipeline generation.

• Own and refine the SDR playbook, implementing new strategies to improve outreach efficiency, increase lead quality, and drive higher conversion rates.

• Track performance through KPIs and regularly review individual and team metrics, identifying areas for improvement and creating actionable plans.

• Support team members in using the value framework and lead qualification methodologies, such as MEDDPICC, to ensure high-quality opportunities are handed over to sales.

• Develop team talent by conducting 1:1s, team training sessions, and feedback loops to help each SDR achieve their goals and continue their growth path.

• Collaborate closely with Marketing to ensure alignment on messaging, campaigns, and lead handoff, optimizing the effectiveness of inbound leads.

Requirements

• Experience: 3+ years of sales development or business development experience in a SaaS or technology-related field, with at least 2+ years in a leadership or mentorship role.

• Proven Success: Track record of exceeding SDR or BDR targets, including generating qualified leads and building sales pipelines.

• Leadership Skills: Demonstrated ability to mentor and lead a high-performing SDR team, with experience in performance management and coaching.

• Sales Skills: Strong prospecting, qualifying, and outbound sales skills. Experience with cold outreach and consultative selling.

• Coachable: A passion for growth with a proactive attitude toward seeking and implementing feedback, both for yourself and your team.

• Communication: Excellent verbal and written communication and negotiation skills, able to articulate complex concepts clearly and effectively.

• Data-Driven: Able to analyze performance data, identify trends, and make decisions that improve the team's performance.

• Tech-Savvy: Comfortable with technology, especially CRM tools and sales automation platforms. Able to quickly learn and demo software solutions.

• Team Player: Ability to collaborate across departments, particularly with Sales and Marketing, to ensure alignment and shared goals.

• 3 days per week in the office

Bonus Skills:

• Experience with monday.com’s platform or other sales engagement/CRM tools.

• Experience with specific verticals/industries, acting as a subject matter expert.

What monday.com can offer you:

• Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program

• A team that values transparency and collaboration while having fun while we work

• Monthly stipends for food, wellness, and commuter/remote work

• Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops

• Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified.

• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding

• A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more

Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws