Senior Revenue Operations and Commercial Manager

Job Description

Join Our Dynamic Team as a Senior Revenue Operations and Commercial Manager! 🌟

This position plays a key role in supporting Babble’s commercial performance by delivering clear, accurate and actionable revenue insights. 

Working within the Revenue Operations team, the role is responsible for developing and maintaining reporting that provides visibility of revenue performance across the business, including bookings, Terminations and sales pipeline. 

The role works closely to ensure the business has a consistent and reliable view of revenue performance and future growth. The role will also support the preparation and validation of commission calculations, ensuring incentive payouts are consistent with agreed compensation plans and supported by accurate revenue data. 

Through strong analytical capability and cross-functional collaboration, the Revenue Operations and Commercial manager will help improve revenue predictability and support better commercial decision-making across the organisation. 

Key Responsibilities 

Revenue Performance and Reporting  

• Support the delivery of regular commercial reporting for Sales Leadership and Executive teams. 

• Support leadership by translating data into clear insights and practical recommendations that improve commercial performance 

• Develop and maintain reporting and dashboards that provide visibility of key revenue metrics including bookings, pipeline, forecast, retention and net growth. 

• Identify risks, gaps, and opportunities in revenue performance, pipeline health, forecast accuracy, and customer retention. 

Pipeline and Forecast Analysis 

• Provide analysis of pipeline health, identifying potential risks and opportunities within the sales pipeline. 

• Support forecasting processes through data validation, trend analysis, and performance insights. 

• Work with sales teams to encourage consistent CRM usage and maintain pipeline hygiene. 

Commission Operations and Governance 

• Support the preparation, calculation, and validation of sales commission data in line with agreed compensation plans and booking rules. 

• Maintain accurate commission calculation files, supporting schedules, and audit trails to ensure payouts are consistent, transparent, and aligned to company policy. 

• Partner with Sales Leadership and Commercial Finance to investigate commission queries, validate booking inputs, and resolve discrepancies where required. 

Commercial Finance Support 

• Ensure operational revenue data used by Revenue Operations aligns with financial reporting used by Finance. 

• Partner with the Commercial Finance team to support analysis of revenue performance. 

Qualifications

Skills Required 

• Minimum 5 years' experience in a Revenue Operations, Sales Operations, or a commercial analytical role  

• Experience working with Salesforce. 

• Strong Excel or spreadsheet capability with experience working with large datasets. 

• Strong analytical capability with experience analysing revenue or sales performance data. 

• Strong commercial curiosity with the ability to move beyond reporting and provide practical performance insights and recommendations  

• Strong organisational and communication skills. 

• High attention to detail with the ability to work accurately within defined compensation rules, approval processes, and audit requirements. 

Desirable Experience 

• Experience building dashboards or reports using BI tools such as Power BI. 

• Experience working within a Revenue Operations, Sales Operations, or Commercial analysis role. 

• Experience supporting revenue forecasting or pipeline analysis. 

• Experience supporting commission calculations or incentive reporting processes. 

• Experience working with Commercial Finance  

• Knowledge of recurring revenue or subscription-based business models. 

• Experience working in a B2B technology or SaaS environment 

Additional Information

Why work for Babble?

• Annual Leave: 20 days’ paid holiday
• Public Holidays: 12 paid bank holidays
• Pension: Statutory pension provision
• Sick Leave: 20 days’ statutory sick pay
• Working Pattern: 10‑day fortnight
• Work Environment: Full‑time, office‑based role
• Parental Leave: Statutory maternity and paternity leave 

The recruitment journey

We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements. 

Direct Candidates Only

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