Informa Group Plc. logo

Senior Manager, Consulting

Posted 1 day ago

RemoteGeorgetown, Penang, MalaysiaSE

Job Description

This role is based in our Menara Skymind office.

We are seeking a dynamic and experienced Senior Manager, Consulting Delivery to lead a high-performing team of research analysts responsible for producing custom research and analysis deliverables. This role is critical in driving operational excellence, ensuring the successful, on-time delivery of high-quality consulting engagements, and fostering a culture of innovation, collaboration, and continuous improvement.

Key responsibilities:

  • Lead and develop a team of research analysts, ensuring expertise in delivering high-quality, impactful consulting deliverables. Foster a collaborative and innovative team culture to support continuous learning and growth.
  • Proactively leverage capacity forecasting models to anticipate future resource needs based on the volume and complexity of upcoming consulting projects. Collaborate with Consulting leads and stakeholders to understand project pipelines and client demands.
  • Use a capabilities decision matrix to enhance the efficiency and effectiveness of consulting delivery. Lead initiatives for process optimization, identifying opportunities for greater efficiency in research execution and consulting delivery.
  • Partner with I&A Operations to evolve and refine business and operational processes, optimizing quality, timelines, and cost-effectiveness. Spearhead automation initiatives in collaboration with the Automation team to enhance the efficiency and scalability of consulting processes.
  • Oversee the successful, on-time delivery of high-quality, highly relevant, and differentiated consulting projects that meet client specifications and quality expectations.
  • Own the creation, documentation, and standardization of business workflows and process maps. Provide training and ongoing support to ensure adherence to standardized processes.
  • Partner with Consulting and Research teams to plan, coordinate, and execute consulting deliverables, ensuring alignment with client needs and business goals.

Qualifications

  • Proven experience managing and developing high-performing teams of research analysts, with a strong focus on consulting delivery.
  • 10+ years of experience in market research, data analysis methodologies, and consulting delivery, with demonstrable expertise in the TMT (Technology, Media, and Telecommunications) sector.
  • Strong leadership and stakeholder management skills, with the ability to influence and collaborate across research, consulting, and technical teams.
  • Proficiency with analytical methodologies, tools, and data visualization techniques.
  • Excellent organizational and project management skills, with the ability to manage multiple consulting projects and meet tight deadlines.
  • Strong communication and presentation skills, with the ability to engage effectively with senior internal and external stakeholders.
  • A data-savvy mindset with a blend of operational and technical expertise.

This role offers an exciting opportunity to shape the future of consulting delivery within a dynamic and fast-paced environment. If you are a strategic thinker with a passion for operational excellence and team development, we encourage you to apply.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. 

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

See how Informa handles your personal data when you apply for a job here.

Job details
Workplace
Remote
Location
Georgetown, Penang, Malaysia
Experience
SE
Informa Group Plc. logo
Informa Group Plc.
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Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is comprised of more than 450 international B2B events and brands in markets including Healthcare & Pharmaceuticals, Infrastructure, Construction & Real Estate, Fashion & Apparel, Hospitality, Food & Beverage, and Health & Nutrition, among others. We provide customers and partners around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, specialist digital content and actionable data solutions. As the world’s leading exhibitions organiser, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year. Informa Markets is a division of Informa PLC.

Key team members

Elisabete Gomiero

Elisabete Gomiero

Brian Wachhaus

Brian Wachhaus

Greg Burton, CEM, CSPO

Greg Burton, CEM, CSPO

Michael Madnick

Michael Madnick

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