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[VCK] Senior Project Manager / Scrum Master

Software Mind

Posted about 8 hours ago

Job Description

About the Project 

Software Mind is building a private, tenant-isolated AI assistant for the real estate title and settlement industry. The platform is a retrieval-first (RAG) system that ingests historical email, documents, and structured metadata into a per-tenant vector index, and serves grounded, cited, expert-weighted answers through a chat-style Q&A interface with single sign-on and full audit logging. 

The platform is AWS-native with a Python/FastAPI backend, Vue.js frontend, OpenSearch/Pinecone vector store, and OpenAI/Anthropic/Bedrock as LLM provider. You will join a senior, cross-functional LATAM-based team where hands-on AI delivery experience not just familiarity is the baseline expectation. 

 

Your Responsibilities 

  • Own delivery governance end-to-end from kickoff through go/no-go gate and handoff 

  • Run the 2-week sprint cadence, ceremonies (planning, review, retro, daily), and delivery rhythm across all phases 

  • Maintain the RAID log, milestone tracker, and risk register; surface and escalate blockers proactively 

  • Serve as the primary coordination layer between the Software Mind delivery team and client stakeholders 

  • Track and enforce scope boundaries; initiate change management procedure when timeline, cost, or risk is impacted 

  • Manage go/no-go decision-support packs including pilot accuracy reporting 

  • Ensure integration assumptions are validated and documented before implementation phases open 

  • Align team allocation and effort with evolving complexity and delivery risk across the engagement 

 

Qualifications

Must-Have Skills & Experience 

  • 6+ years in project or delivery management on software engineering engagements 

  • Scrum Master certification (CSM, PSM, or equivalent); hands-on Scrum/Kanban facilitation experience 

  • Demonstrated experience managing outcome-based engagements with milestone-based acceptance criteria 

  • Strong client-facing delivery experience; confident managing up and across multiple stakeholder groups 

  • Experience managing projects with data governance, compliance, or regulated-data components 

  • Excellent written and spoken English daily client interaction is a core part of this role 

 

Additional Information

 

Nice-to-Have 

  • Prior delivery experience on AI, ML, or data platform projects 

  • Familiarity with Microsoft 365 ecosystem and Atlassian tooling (Jira, Confluence) 

  • Background in fintech, legal tech, proptech, or document-intensive enterprise software 

We are accepting applications from LATAM countries
#LI-DNI

Job details

Workplace

Remote

Location

San José, San José Province, Costa Rica

Experience

SE

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Software Mind

About

A software house that provides software development services to boost product engineering and digital transformation capabilities.

Key Team Members

Victor Szczerba

Victor Szczerba

Jim Turner, MBA

Jim Turner, MBA

Grzegorz Mlynarczyk

Grzegorz Mlynarczyk

Jacek Lonc

Jacek Lonc

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