About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
### Responsibilities:
Understand the concept of behavioral safety and effectively communicate and train within the ZUM Service Center
Direct interface with the customer to enhance the safety experience and determine the appropriate course of action
Lead, design, develop and implement initial and recurrent training programs for transportation personnel
Manage and lead safety department staff by establishing objectives, standards, work schedules, and accountability for job performance
Manage the recruitment process of ZUM Service Center personnel
Coordinate all training activities
Maintain compliance programs
Develop and conduct regularly scheduled programs (e.g. driver safety meetings, award programs, etc.) emphasizing ZUM culture
Primary point of contact in responding to personnel injury, vehicle accidents, preparation, and submission of reports in accordance with ZUM policy
### Essential Functions:
Assists the Human Resources department with recruiting, selecting and maintaining an authorized level of bus drivers
Coordinates with the Human Resource department to ensure that drug testing requirements are conducted, coordinates bus driver annual physicals with approved health care providers
Manages daily activity within the Safety Department, assigns workload to Field Supervisors and Driver Trainers
Oversee training activities, including; new driver training, safety training, in-service training, driver road evaluations, Special Education Training, First Aid training and all other required training.
Supervise, and oversee, the work of Master Trainers and certified drivers/trainers who assist with conducting general bus driver training, ensure the training is delivered as specified
Assist with responding to accidents involving school buses, collecting accident reports and investigative reports as needed
Monitor Netradyne alerts to proactively address re-training opportunities/needs
Maintain individual bus driver files that indicate dates of training and dates of accident involvement when applicable.
Ensure the DOT drug/alcohol testing program is compliant with federal regulations
### Requirements:
High School diploma or equivalent. Some college preferred.
3 years as a Trainer in school bus transportation industry desired
Supervisory experience preferred; specifically experience supervising/training a driver workforce
License or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required;
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
Strong leadership skills and interpersonal skills
Strong organizational and group presentation skills
Well-developed multi-tasking and time management skills
Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
Ability to respond to unanticipated events to ensure excellence in customer service.
Ability to Investigate claims and incidents of questionable conduct, accidents etc.
Computer literacy skills in word processing and spreadsheets
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US: $120,000 - $130,000
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
