Systems Adminstrator - Plano

About APCON

APCON, an industry leader in network visibility and security solutions, provides an unparalleled level of confidence to enterprise and midsize businesses seeking network insights for enhanced investigation, threat detection and response. Our customers include Fortune 1000 companies to midsize organizations as well as government and defense agencies. Organizations in over 40 countries depend on APCON solutions.

We are collaborative, innovative, and committed to excellence. We are looking for a Systems Admininstrator who reflects these values.

This role is fully on site. Candidates selected to move forward will complete our standard prescreening process, which includes a background check and drug screen.

About The Role

The Systems Administrator will be responsible for making recommendations and monitoring the design, deployment and operations of APCON’s IT infrastructure; while fully supporting all APCON users.

What You Will Do

• Collaborates with Management on overall IT systems operations.
• Provide end user desktop support.
• Performs new hire desktop/laptop/phone set up including Windows, Linux, and VMWare.
• Maintains and tracks IT equipment, records, and software licensing.
• Performs continual preventative maintenance and updates on company IT hardware and software systems.
• Collaboratively manages, maintains, and updates Microsoft IIS, Active Directory, Sugar, Shoretel, and Exchange Servers and other server room equipment.
• Works with management to prepare cost and benefit analyses for IT spending and updating initiatives.
• Maintains company’s network operations which will include headquarters, a remote site, as well as mobile devices.
• Maintain and configure firewalls and other security tools.
• Communicate with senior management to implement, update, and manage network security service tools for network firewalls, VPN, and content control.
• Administers and ensures maintenance and updating of all Security Infrastructure computer systems and hardware platforms.
• Conduct network risk assessments, conduct network vulnerability scans, provide technical and encryption options for solutions.
• Monitor audit logs to detect suspicious activity.
• Provides after hours support for planned maintenance, performs on-call emergency support service and patching when required.

What You Bring

• Must have a customer service/user support mindset.
• Demonstrated ability to take technical information and communicate it effectively to technical and non-technical personnel.
• Experience performing preventative maintenance and updates of hardware and software.
• Experience troubleshooting network issues/problems.
• Knowledge of computer hardware peripheral devices and networking/switching equipment.
• Configure and troubleshoot multiple VLANs, LAN/WAN and IT infrastructure and design experience.
• Experience with various network monitoring tools.
• Windows and Linux experience preferred.
• Minimum 5 years of experience in a corporate Systems Administrator role.

Why Join APCON

• Medical, dental, and vision insurance
• Company paid short term and long-term disability
• Flexible spending accounts
• HSA account with company contribution
• Generous PTO program
• 401(k) with company match
• Professional development opportunities
• Collaborative and innovative engineering environment
• On site exercise facility
• Company paid holidays
• Opportunity to work on technology that supports mission critical networks
• Ability to contribute to products that strengthen security and visibility for major organizations
• Access to hardware labs and hands on system level development
• Stable and established company with long term customers and ongoing investment in engineering

APCON is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Offers are contingent on the successful completion of pre-employment background and drug screenings.