Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring a Community Manager to lead and grow a private entrepreneur community (~160 members).

This is a high-ownership, relationship-first role — you’re not just moderating a community, you’re building connections, driving engagement, and ensuring members stay active and satisfied.

You will:

Lead daily conversations in Slack
Connect members with each other
Coordinate high-quality events
Track engagement and improve retention

If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.

What You’ll Own

Daily Community Engagement (Core Focus)

Actively manage conversations in Slack
Start discussions and keep engagement high
Maintain a professional, upbeat, and welcoming tone
Ensure no member feels ignored or disconnected

Relationship Building & Member Connections

Introduce members based on:

Goals
Industry
Interests

Act as the connector of the community
Build trust and encourage collaboration

Member Check-Ins & Retention

Conduct regular member check-ins (every 3–6 months)
Identify:

Engagement gaps
Risks of churn
Opportunities to improve experience

Proactively solve issues before they escalate

Event Coordination & Execution

Plan and manage:

Retreats
Dinners
Meetups

Handle logistics end-to-end
Deliver a premium, high-quality experience

Engagement Tracking & Reporting

Track:

Participation levels
Member activity
Event attendance

Report insights to improve engagement and retention

Feedback & Survey Management

Run surveys using:

Typeform

Analyze feedback and identify trends
Turn insights into actionable improvements

What Makes You a Strong Fit

Outgoing and confident starting conversations
Natural relationship builder
Strong communicator (Slack, email, calls)
Customer-first mindset (member satisfaction = priority)
Highly proactive and ownership-driven
Organized and detail-oriented

Requirements (Must-Have)

Strong spoken English (clear, neutral, US-friendly)
Excellent written communication skills
Experience in:

Community management
Customer success
Relationship management

Experience coordinating events or member experiences
Comfortable working U.S. hours
Reliable remote work setup

Nice to Have

Experience managing communities on:

Slack

Familiarity with:

Typeform

Experience with U.S.-based clients
Background in:

Events
Customer success
Membership communities

Experience improving:

Engagement
Retention

Based in LATAM or Africa (preferred, not required)

What a Typical Day Looks Like

Start conversations and engage members in Slack
Connect members based on goals and interests
Monitor engagement and follow up with inactive members
Plan and coordinate upcoming events
Review feedback and engagement data
Share insights and updates with internal team

In short:
You are the heartbeat of the community — keeping it active, connected, and valuable.

Key Metrics (KPIs)

Daily Slack engagement and activity levels
Member satisfaction (check-ins + surveys)
Event participation rates
Number of meaningful member connections
Retention and churn reduction
Accuracy of engagement tracking and reporting

Why This Role Stands Out

High ownership — you run the community
Direct impact on retention and client experience
Blend of:

Community
Events
Strategy

Opportunity to grow into:

Head of Community
Member Experience Lead

Interview Process

Initial Phone Screen
Recruiter Interview
Practical Task (community scenario)
Client Interview
Offer & Background Verification

Apply Now

If you’re someone who thrives on conversations, relationships, and creating energy in a community, this is a rare opportunity to own and grow a high-value private network.