Language Travel Consultant

Job Description

Your mission

Your mission will be to drive sales of study abroad programs for clients based in Italy through written quotations, phone calls, and personalized consultations.

Key responsibilities

• Advising clients and selling tailored language travel programs (mainly via phone, email, and in person)
• Analyzing and responding to client inquiries based on their specific needs
• Preparing and presenting written quotations via in-person meetings, phone, email, and WhatsApp
• Ensuring consistent and proactive follow-up with clients (via phone, email, and WhatsApp)

Qualifications

Your professional skills

• You have excellent communication skills and know how to quickly build trust with clients
• You are results-driven and able to manage your own pipeline independently, effectively prioritizing your activities
• You are comfortable negotiating, presenting solutions, and guiding clients toward the final decision
• You are fluent in Italian (C1/C2) and have a strong command of English (min. B2); any additional language is a plus

Your mindset and energy

• Polished, professional, and credible: you convey confidence and quality in every interaction
• Flexible, proactive, and a strong team player
• Curious about the world, with solid geographical knowledge that enhances your consultative approach
• Passionate about travel and able to turn your experiences into effective sales drivers

What sets you apart

• Previous sales experience, ideally in travel, services, or a consultative environment
• Ability to work with targets and sales KPIs while maintaining a high-quality customer relationship

Additional Information

What we offer

• The opportunity to develop your skills in the exciting field of language travel
• A dynamic working environment
• A company culture where ethics and values truly matter
• Work location: Bologna (Italy), on-site at the ESL office
• Start date: As soon as possible
• Reference: ESL_LTC
• Contract type: 6-month contract (with the possibility of a permanent position)
• Working hours: Full-time
• National Collective Labor Agreement for Public Establishments, Catering and Tourism (H05Y) – Level V
• €21,500 – €23,500 gross annual (RAL), depending on experience and skills, plus company benefits

Diversity and inclusion are important to us, and we are continuously working to improve them. We don’t just accept our differences — we actively support and celebrate them. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression. We strive to maintain a truly fair and inclusive workplace.