Field Clinical Nurse Educator/Neurology - Southeast

About the Role

The Field Clinical Educator leverages professional nursing expertise and clinical acumen to educate healthcare professionals — both in person and virtually — on a complex oral anti-seizure therapy for neurological conditions. Working in close partnership with sales representatives, field reimbursement managers, and other cross-functional colleagues, this role serves as a trusted clinical resource in the field.

The Clinical Educator proactively and reactively engages pre-approved neurology healthcare professionals, builds strong relationships, drives patient support program awareness and enrollment, and expands utilization across territories. The role also engages directly with patients — telephonically, virtually, and digitally — to ensure seamless access to treatment and provide comprehensive ongoing disease and therapy education.

What You'll Do

• Deliver education on pre-approved curriculum to diverse audiences including physicians, nurses, office staff, and other healthcare professionals in community and institutional settings.
• Manage routing and scheduling to proactively and reactively engage approved HCP targets within the assigned territory.
• Conduct total office calls and in-service sessions covering patient education and empowerment strategies and patient support programs.
• Champion patient initiation and support processes, helping providers and office staff build confidence in therapy onboarding and ongoing patient management.
• Anticipate and address HCP needs by drawing on real-world clinical experience and current therapeutic knowledge.
• Cultivate strong, trust-based relationships with healthcare providers, office staff, and local nurse educators.
• Plan, implement, and communicate collaboratively with all field organizations to meet business objectives, identify synergistic opportunities, and optimize territory-level execution.
• Work cohesively with territory sales representatives and the field reimbursement team to align on area needs, share field insights, and execute a coordinated territory plan.
• Collaborate with the virtual nurse navigator team to provide feedback and insight on patients being supported through the nursing program.
• Using approved feedback documentation, compliantly provide HCP targets with insight on their patients being supported through the nursing program.
• Contribute industry insights and innovative approaches to training curriculum development.
• Conduct trainings and submit completed documentation to the appropriate system in a timely and compliant manner.
• Ensure all activities adhere to company, client, and industry-mandated rules and regulations.
• Perform other duties as assigned.

What We're Looking For

Education

• Associate's degree required; Bachelor's degree preferred.

Licensure

• Current, unrestricted RN or NP licensure required.

Experience & Skills

• Minimum 3 years of HCP and patient education experience.
• Recent neurological experience required; epilepsy and rare disease experience preferred.
• Experience working for or contracting with a pharmaceutical company preferred.
• Strong presentation and training skills with the ability to engage multiple audience types.
• Ability to promptly address open-ended questions and provide feedback and solutions based on real-world clinical experience.
• Entrepreneurial spirit with a bias for action and proven adaptability in fast-paced environments.
• Comfortable and proficient with technology, including intermediate knowledge of Microsoft Office and CRM platforms.
• Eligible to participate in federal healthcare programs and federal procurement or non-procurement programs.
• Must have reliable internet access.

Additional Requirements

• Travel: Approximately 70% travel within the assigned territory.
• Physical: Must be able to read, write, and communicate fluently in English. Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.

This job description is not designed to cover a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.