VP, Operations

Business Overview

We understand what makes people human and how they interact with their environment... and it's more than their demographic, their condition or their profession. With over $17 Billion in marketplace clout, and part of the IPG Mediabrands family, Healix is an innovative global healthcare media agency with unparalleled buying power, preferred rates, and a proven track record for success. We’re a company filled with creative thinkers who are experts in healthcare, and who examine issues, brainstorm solutions, and recommend media engagement strategies based on insights that others often don’t see. 

Position Overview

We are looking for a dynamic Operations leader who will be responsible for working with the account leads in operationalizing the rollout and management of several projects for our client. In this role, this person will correspond directly with internal, client, and agency partner teams and lead in building and implementing the systems, processes, and tools that drive efficiencies and power standardization.

Responsibilities

• Implement workflow management tool (e.g. Asana) and lead project management process to keep cross-functional teams on track, accountable, and focused
• Facilitate key enterprise-wide projects (e.g. QBR, education sessions, competitive reporting), including assembling key players, delegating responsibility and tasks, managing timelines, and distributing clear notes/follow ups
• Ongoing support of tools/solutions (e.g. MediaTools, Ad Intel), including training team, problem solving technical issues, and optimizing processes
• Collaboration on establishing taxonomy and ensuring team adherence
• Collect, cleanse, QA, and mapping/integration of data from all systems/sources (e.g. MediaTools, Mediaocean) required to power automation
• Drive financial process around cross-team budget connectivity
• QA budgets to ensure every dollar is accurate
• Liaise extensively with clients, agency partners, and vendors to support implementation, adherence, and optimization of processes
• Partner with Account Management and clients to establish and audit against SLAs

Required Skills and Experience

• Critical thinker who is interested in developing efficient ways to streamline, standardize, and improve current systems and processes
• Proven ability to develop and maintain solid professional relationships with clients, colleagues, and vendors
• Experience working both independently and, in a team-oriented, collaborative environment
• Required PC proficiency and expertise with MS Office (Excel, Word, PowerPoint) and a working knowledge of Asana, Smartsheet, or a similar project management tool

Desired Skills and Experience

• 8+ years of demonstrated work success in project management
• Experience and working knowledge of media planning and buying
• Goal-oriented and action-focused with expert time management, multi-tasking, project planning, and organizational skills
• Strong verbal, written, and interpersonal communication skills, including the ability to communicate effectively with a variety of audiences (e.g., laterally across peers and upward to senior management)
• Flexibility to adapt to shifting priorities, demands, and timelines

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position please email [email protected].