Desktop Support Technician

Desktop Support Technician (Contract)

Location: Tampa, FL

Work Arrangement: 100% Onsite

Schedule: Monday–Friday, 8:00 AM – 4:30 PM (1st shift)

Contract Length: Until the end of 2026 (possible end of January 2027)

Hourly Pay Rate: $23/hr.-$26/hr.

Overtime: As needed

Summary

We are seeking a highly motivated Desktop Support Technician to join a fast‑paced healthcare environment in Tampa, FL. This is a fully onsite contract role supporting end users in a hospital setting. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support in a clinical environment.

Responsibilities

• Provide desktop and technical support to end users in a hospital setting
• Support Active Directory functions, including user account management and troubleshooting
• Perform PC imaging, deployment, and hardware/software rollouts
• Utilize SCCM for system management, deployments, and updates
• Troubleshoot Microsoft Office and other standard enterprise applications
• Manage and organize workstation cabling and cable management
• Respond to service requests and incidents in a fast‑paced environment
• Prioritize tickets effectively while meeting SLA and time management expectations
• Maintain professionalism and adhere to hospital policies and procedures
• Work collaboratively with IT teams while remaining self‑directed

Requirements

• 3–5 years of hands‑on desktop support experience
• Experience working with:
• Active Directory (AD)
• SCCM
• PC imaging and deployments
• Microsoft Office
• Strong understanding of hardware, software, and peripheral troubleshooting
• Ability to work in a hospital / healthcare environment
• Excellent time management and organizational skills
• Self‑motivated, dependable, and willing to take initiative
• Comfortable working in a fast‑paced, fully onsite setting
• Willingness to work overtime as needed