
Apartment Supervisor
AccorHotel
Posted about 5 hours ago
Job Description
What you’ll do…
- Manage day & evening events, working within the strategy and events programme set by our Sales and Meeting & Events teams.
- Pro-actively provide input and feedback, look for opportunities to improve & innovate how we’re using the space and how we manage it.
- Whether it’s setting up the space for day or evening, handling ad-hoc requests and queries, dealing with invoices or gathering feedback – we rely on you to ensure internal and external customers have the best possible experience with us.
- Manage a lean team, creating an environment where they feel valued, and provide them with opportunities to grow and develop.
- You make sure the food and beverage in the space is top notch at all times, and our guests have everything they need.
- Take overall responsibility for the health & safety of anyone using the area, including yourself.
- You work closely with the rest of the hotel team to ensure you are providing a great experience for our guests, from first contact to when they leave, and beyond.
Qualifications
What we’re looking for..
- You are the person that knows everyone, and they all know you.
- Nothing is an issue for you - you know what our guests want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way..
Additional Information
What's in it for you...
- Competitive salary including TRONC
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.



