Organisational Development Consultant

Job Description

As a Talent and People Experience Consultant, you will play a key role in enabling the organisation through employee insights, AI and workforce capability. Working as part of an agile team, you will partner with stakeholders across People & Culture and the business to design and deliver integrated people solutions.

You will lead initiatives focused on employee listening and engagement (including tools like Peakon) and help embed digital and AI-driven ways of working. By combining data, business insight and best practice, you will deliver innovative solutions that build capability, support leaders to take meaningful action, and create a high-performing, engaged and future-ready workforce aligned to TAL’s strategy.

In this role you will:

• Co-design and implement best in class strategies across leadership, talent, capability and learning that ensure a positive and engaging experience for all employees.
• Lead TAL’s employee insights and listening strategy, including Peakon, ensuring robust analysis, clear storytelling and actionable recommendations that drive measurable uplift in engagement and performance.
• Enable more data-informed and personalised employee experiences by integrating insights into key journeys (e.g. onboarding, development, leadership, engagement and retention).
• Influence and partner with the DigiTAL capability working group to lead and evolve the DigiTAL / AI capability agenda.
• Work with vendors to design and embed learning pathways, adoption strategies and behaviour change initiatives to build enterprise-wide digital and AI capability.
• Work closely with other areas of People and Culture including Talent Acquisition and Sourcing, Business Partners, Diversity Equity and Inclusion, Health and Wellbeing and Reward and Performance to ensure alignment in talent experience strategies, communications and programs.

Qualifications

• Experience in a HR role with demonstrated experience and capability to lead and deliver company -wide talent, leadership and people experience change programs and initiatives
• Relevant tertiary qualifications in Human Resources, Business or related
• Experience and understanding of the application and delivery of leading edge, contemporary and innovative programs across leadership, culture, and talent.
• Exceptional communication skills with the ability to articulate ideas with clarity, crafting persuasive narratives across all levels including relevant governance reports and powerpoint presentations.
• Demonstrated ability to translate people related data and trends into clear, practical actions for business leaders.
• Understanding of HR technology ecosystems (e.g. learning platforms like LinkedIn Learning, employee engagement tools like Peakon) and deriving actionable insights.

Desired:

• Experience designing or delivering digital, learning or AI capability initiatives, including adoption and behaviour change.
• Familiarity with workforce capability frameworks, skills-based thinking or future of work concepts.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index  
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.  
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#LI-Hybrid  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.