Food & Beverage Attendant

Job Description

What you will be doing/ Key Responsibilities
Greet and welcome guests, respond to enquiries, and manage restaurant, bar, and event bookings.

·         Provide knowledgeable guidance on menu options, assist with dietary needs, and maximise sales through effective suggestive selling.

·         Accurately take, repeat, and enter orders into the POS system, ensuring timely communication with the kitchen.

·         Collect and deliver meals and beverages promptly, maintaining quality, temperature, presentation, and correct item announcements.

·         Follow all food safety procedures, including allergy awareness and hygienic service techniques.

·         Maintain a clean, organised, and well-presented bar, restaurant, and event space, adhering to opening, closing, and daily operational procedures.

·         Manage your designated section, and handle phone enquiries while promoting products and upselling where appropriate.

·         Assist with the setup, service, and reset of conferences, functions, and events as required.

·         Comply with RSA regulations, liquor licensing guidelines, and hotel policies, maintaining up-to-date certification.

·         Attend staff briefings and meetings, participate in mandatory training, and maintain clear communication with the team.

·         Demonstrate financial awareness by monitoring amenity and welcome drink usage and considering cost impact in daily activities.

Qualifications

To be successful in this role, you will have:

·         Customer service experience or experience in a similar environment

·         An awareness of food safety practices preferred.

·         Responsible Service of Alcohol certificate.

·         Promote the products we offer, such as promotional menus or outlet activation

·         Self-motivated and energetic.

·         Ability to work a variety of shifts.

·         Strong personal integrity

Additional Information

Benefits/ What's in it for you?

• ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
• Complimentary Duty Meal
• Mental health and well-being support initiatives, including Access to our Employee Assistance Program.

If you are passionate about the hospitality industry, meet the above criteria, and are eager to contribute to an evolving hotel, we want to hear from you!

The Sydney Boulevard Hotel is an unbranded property Managed by Accor.

Only candidates who have work rights will be considered.
Must have a valid NSW RSA. 
Must be willing to undergo a police check.