Regional Manager

Job Description

As Regional Manager, you will hold full operational accountability for the performance, delivery and profitability of employment services contracts across your allocated region.

Leading a team of Service Managers across multiple sites, you will drive performance against contractual, financial and quality measures, while strengthening relationships with employers, Services Australia and key community stakeholders. You will represent atWork Australia at a regional level and play a critical role in business growth, client attraction and service excellence.

This role can be based in Townsville, Mackay, Rockhampton or Brisbane, with travel across the region as required.

In this role, you will:

• Lead, coach and develop Service Managers to achieve strong performance and engagement
• Ensure all contractual, compliance, quality and financial obligations are met or exceeded
• Drive placement, outcome and market share performance across all Employment Service Areas
• Build and maintain strong relationships with Services Australia, employers and community partners
• Provide clear operational leadership, performance management and governance oversight
• Contribute to financial forecasting, reporting and risk management
• Represent atWork Australia at regional forums, committees and community events
• Champion continuous improvement, service excellence and values‑led leadership

Qualifications

You’re a confident, commercially minded leader who thrives in complex, outcome‑driven environments. You bring strong judgement, emotional intelligence and the ability to balance performance with people‑centred leadership.

You will bring:

• Proven experience leading teams and/or multiple sites within employment services or a related industry
• Strong understanding of contractual and compliance‑based service delivery environments
• Sound financial and commercial acumen
• Demonstrated capability in leadership, coaching and performance management
• Exceptional stakeholder management and relationship‑building skills
• Strong communication, organisational and decision‑making abilities
• A current Australian Driver’s Licence

Additional Information

We believe in supporting you, so you can support others.
Enjoy a range of benefits including:

• 12 Weeks Paid Parental Leave
• Leadership development & career pathways across MedHealth
• Quarterly social events & recognition programs
• Wellbeing initiatives & Employee Assistance Program (EAP)
• Fitness Passport
• Salary packaging & the ability to purchase additional leave
• All the tools and tech you need to thrive

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.