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Position details

Title of position: Innovation Lead - Office of the CTO

Position type: Full time

Location: Salem, NH | Morrisville, NC

Position reports to: Chief Technology Officer

Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled.

Work authorization: Applicants must have legal authorization to work in the country where the role will be performed.

Scope:

Extreme Networks, Inc. (EXTR) is a global leader in AI-powered cloud networking, committed to simplifying and securing IT operations through its unified platform. We empower businesses to connect devices, applications, and users while addressing complex challenges with cutting-edge technology. By leveraging artificial intelligence, analytics, and automation, we drive value creation, innovation, and performance enhancement. Trusted by thousands of customers worldwide, our industry-leading solutions and exceptional support make us a partner of choice for organizations across industries.

At the Office of the CTO, we

Have proven over years how to turn ideas into successful products and business models
Operate at the intersection of business, customer, and technology
Ask questions that are slightly too ambitious for the time
Know that the next great invention is already being asked as a question
Want the right people in the room when it is

### The Role:

Innovation Lead – Office of the CTO (Full-time, Remote)

The Innovation Lead will discover, prototype, and develop transformative ML/AI and edge computing solutions that position Extreme Networks at the forefront of intelligent networking. You will be a hands-on contributor who turns ambitious ideas into real products and validated business cases. Working as an individual contributor within a matrix of cross-functional teams—data scientists, product managers, engineers, architects, and customers—you

Explore emerging technologies and build proofs of concept

Drive adoption and help define product roadmaps

Help commercialize innovations—ensuring that innovation without market realization remains just research

Success is measured by validated ideas that advance to product, launched innovations that expand our market position, customer and partner engagement on breakthrough solutions, and thought leadership that establishes Extreme as the industry voice on networked AI and edge intelligence.

### Key Responsibilities:

Discovery & Development

Identify and evaluate emerging opportunities in ML/AI, edge computing, and adjacent technologies

Conceptualize, prototype, and validate innovative solutions—moving fast from question to proof of concept

Maintain awareness of industry trends, standards bodies, and competitive innovation

Hands-On Prototyping & Implementation

Build and architect real solution prototypes, not just advise on them—coding, validating, and documenting as needed

Partner with data scientists, engineers, and product teams to turn validated ideas into production-ready features

Contribute directly to solution delivery through prototyping, testing, and technical demonstrations

Drive continuous improvement by identifying and fixing technical and architectural bottlenecks

Customer & Partner Co-Innovation

Engage customers, partners, and prospects to co-develop solutions and understand unmet needs

Translate complex technical ideas into compelling narratives for CTOs, VPs of Engineering, and business executives

Build reference and lighthouse accounts by delivering early access to breakthrough capabilities

Help commercialize innovations—market realization is essential for innovation success

Cross-Functional Collaboration & Influence

Work effectively in a matrix with product management, engineering, marketing, and field teams

Participate in standards bodies and open-source communities to shape industry direction

Influence product roadmaps and feature prioritization based on customer insights

Champion a culture of critical thinking, experimentation, and calculated risk-taking

Thought Leadership & Evangelism

Author and present on emerging technologies, innovation frameworks, and breakthrough solutions

Evangelize our leadership in AI-powered networking and edge intelligence to customers and prospects

Build visibility for Extreme's innovation strategy and technical differentiation in the marketplace

### Basic Requirements:

Experience & Background

Demonstrated track record of building or architecting real solutions across ML/AI, networking, edge computing, or related domains

Proven ability to turn ideas into products: understanding the full journey from concept validation through commercialization

Successful experience managing complex customer and partner relationships in technology or B2B SaaS

Background in customer success, consulting, systems architecture, technical marketing, or cloud platform engineering

Technical Skills

Fluent in at least one programming language; expertise in Python, Java, or Go is highly preferred

Deep knowledge of ML/AI principles, emerging architectures, and practical applications in enterprise systems

Understanding of edge computing, distributed systems, and cloud networking architectures

Knowledge of efficient data structures, query optimization, and analytics technologies

Ability to evaluate and integrate third-party technologies and frameworks

Collaboration & Communication

Exceptional interpersonal and communication skills—able to work effectively across diverse audiences

Ability to translate complex technical concepts into clear narratives for CTOs, VPs, and executives

Proven track record of driving issues to resolution with strong customer satisfaction

Thrive working both independently and within high-performing cross-functional teams

Comfortable with ambiguity and defining problems before solutions exist

Professional Qualities

Ambitious and driven, thriving in a demanding and fast-paced environment

Willing to roll up your sleeves, take ownership, and be a proactive team player

Excellent critical thinking and business acumen to identify solutions with widespread adoption potential

Ability to balance exploration with execution, knowing when to pivot and when to commit

Comfortable with occasional travel and significant remote engagement with customers and partners

Education

Bachelor's degree in Computer Science, Engineering, Mathematics, related field, or equivalent professional experience

### Nice to Have:

10+ years Experience in networking, security, or cloud platforms (especially cloud-driven networking)

Participation in open-source projects or standards bodies

Background in product management or go-to-market strategy

Published thought leadership or speaking experience at industry conferences

Experience with AI operations (MLOps), data platforms, or analytics systems

### What Success Looks Like

In your first year, you will

Identify and validate 2–3 high-impact innovation opportunities

Deliver working prototypes that demonstrate customer value

Build relationships with key customers and partners co-innovating with us

Contribute to product roadmap decisions that accelerate our leadership

Establish thought leadership through speaking, writing, or industry participation

Help evangelize our innovation strategy to the market

### Why Join the OCTO

At Extreme Networks' Office of the CTO, you will work on problems that matter—networking the edge, securing cloud infrastructure, and bringing intelligence to billions of connected devices. You

Be part of a team where critical thinking and human creativity set us apart in the age of AI

Have the freedom to define the questions we need to ask

Have support to pursue ambitious ideas

See your innovations become products that change an industry

If you like being at the intersection of business, customer, and technology; if you have built real things and understand that innovation without commercialization is just research; and if you thrive in ambiguity and are energized by working on the next big question—we want you in the room.

### Equal Employment Opportunity

Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.
Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.

### Fair chance and background checks

Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.

Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.

Benefits and total rewards:

Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:

Medical, dental, and vision insurance
Flexible work schedules and work-from-home opportunities where role permits
Paid time off, including open time off in eligible markets and statutory leave in all markets
Paid holidays in accordance with local practice
Retirement savings programs, including RRSP matching in the Canada
Employee Stock Purchase Program, where eligible
Adoption assistance and fertility treatment support, where eligible
Flexible spending accounts, where eligible
Employee assistance program
Tuition reimbursement, where eligible
Life and disability insurance

Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.