Lodge Guide

Job Description

Join our team as a Lodge Guide (Bellman) and be the first and last point of contact for our guests, ensuring every arrival and departure is smooth, welcoming, and memorable. With your prompt, courteous service, you will play a key role in delivering a seamless and sophisticated guest experience.

Key Responsibilities:

• Park and retrieve guest vehicles efficiently while ensuring the safe and secure handling of keys and any personal items left in vehicles.
• Provide attentive and courteous guest service by assisting with luggage, offering property information, and creating a warm and welcoming environment.
• Manage incoming and outgoing traffic at the valet station to ensure an organized and efficient flow of vehicles.
• Maintain accurate records of parked vehicles, including special requests and relevant details to support timely retrieval.
• Serve as a communication link between guests and hotel departments, coordinating requests and ensuring smooth service delivery across teams.

Qualifications

• A minimum of one-year experience as a valet or bellman preferably in a luxury hotel environment
• Ability to work a flexible schedule, including weekends and holidays according to department needs
• Valid driver's license that meets the needs of our insurance carrier
• Must be at least 18 years of age

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.