Technical Account Manager, Content Partnerships
Posted 25 days ago
Spotify's enterprise podcast business runs on relationships — and it runs on trust. As a Technical Account Manager on the Content Partnerships team, you'll be the primary point of contact for a portfolio of enterprise podcast publishers across the US and EMEA, helping them get maximum value from the platform while serving as their voice back into Spotify.
You'll own the health of your portfolio end-to-end: onboarding new partners, guiding them through platform migrations, surfacing insights that drive adoption and monetization, and partnering with Product, Engineering, and Customer Experience teams to improve the publisher experience at scale.
The publishers you work with are running real businesses on Megaphone. Your role is to help them grow by building trusted relationships, identifying opportunities, and ensuring they get lasting value from Spotify's podcast platform.
### What You'll Do- You have 3+ years of experience in technical account management, customer success, partner management, or a similar client-facing role within a technology, SaaS, media, or digital platform environment.
- You are experienced in managing complex stakeholder relationships and can confidently navigate conversations with both business and technical audiences.
- You know how to build trust with partners, anticipate needs, and drive outcomes through proactive communication and problem-solving.
- You have a strong understanding of platform-based products and can quickly learn technical concepts and explain them clearly to non-technical audiences.
- You use data to inform decisions, identify trends, measure success, and guide strategic conversations with partners.
- You demonstrate strong judgment when balancing customer needs, business priorities, and escalation paths.
- You are comfortable working across multiple markets, time zones, and competing priorities in a fast-paced environment.
- You communicate clearly and effectively, whether in writing, presentations, or high-stakes conversations.
- You have experience working with podcast hosting, distribution, or monetization platforms such as Megaphone, Spotify for Podcasters, or similar products.
- You are familiar with digital audio advertising concepts, including dynamic ad insertion (DAI), DSPs, SSPs, or programmatic advertising.
- You have experience supporting partners within a scaled or tiered account management model.
Deliver creativity to the world -- one note, one voice, one idea at a time. At Spotify, we focus relentlessly on building the best and most valuable experience available anywhere, enhancing every moment by connecting the world to the art and the creatives who shape it. Spotify transformed music listening forever when it launched in Sweden in 2008. Discover, manage and share over 70m tracks for free, or upgrade to Spotify Premium to access exclusive features including offline mode, improved sound quality, and an ad-free music listening experience. Today, Spotify is the most popular global audio streaming service with 365m users, including 165m subscribers across 178 markets. We are the largest driver of revenue to the music business today.
Key team members
Shishir Mehrotra Shishir Mehrotra is an Influencer
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