Senior Product Manager, Merchant Onboarding
Tabs
Posted about 4 hours ago
Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow.
High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.
Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI.
About the Role
We're looking for a Senior Product Manager to own how merchants get onboarded, configured, and live on Tabs — and the internal tools that make it happen.
Every merchant’s path to value runs through this domain. You'll own the products that take a company from signed deal to fully operational: onboarding workflows, platform configuration, and migrations off legacy billing systems. You'll also own the internal tooling that powers our Solutions, Implementation, Customer Success, and Support teams — the people working alongside merchants every day.
Today, getting a merchant live on Tabs involves real expertise and hands-on work from our internal teams. Your job is to turn that expertise into product: making workflows more self-serviceable, automating the repetitive, and building tools that let a growing customer base onboard without a linearly growing ops team. The companies that win in this space are the ones whose time-to-value keeps shrinking as they scale — that's the product you'll own.
How We Work
We work hard. Short sprints, weekly ship goals, and rapid feedback cycles. Built around intra-month product releases.
We work smart. Get in front of the customer, use both data and customer feedback to drive decisions, while keeping the bigger picture in the back of our minds.
We work together. In-office culture with people that you want to work with. Lots of whiteboard space. Expense coffee, lunch and dinner when in the office.
What You’ll Work On
Own the strategy, roadmap, and delivery for merchant onboarding, configuration, and migration — the full journey from signed deal to live on Tabs
Build for internal users as true customers: partner with Solutions, Implementation, Customer Success, and Support to understand their workflows and ship tools that multiply their effectiveness
Drive the shift from hands-on to self-serve: identify which workflows can move from internal teams to merchants themselves, and build the configuration surfaces to make that safe and intuitive
Own migrations from legacy billing systems — design repeatable, scalable paths for merchants moving onto Tabs with years of historical data
Shape the internal tooling layer as Tabs scales: bulk operations, environment management, and the leverage points that keep operational effort flat while merchant count grows
Define success metrics around time-to-value, onboarding effort, and self-service adoption, and iterate based on outcomes and feedback from internal teams and merchants
Bring clarity and structure to ambiguous, operationally complex problem spaces
About You
5+ years of product management experience, ideally in B2B SaaS, fintech, or platform/internal tools roles
Experience owning onboarding, activation, configuration, or internal tooling — products measured by time-to-value and operational leverage
You treat internal teams as first-class users: you've built for ops, support, or implementation teams before, or have strong instincts for it
Comfortable in the messy middle of operations and product — you can sit with an implementation team for a day, find the bottleneck, and turn it into a roadmap
Exceptional cross-functional operator — you can align and influence technical and non-technical stakeholders across a product with deep upstream and downstream dependencies
Thrives in fast-moving, high-growth environments where priorities evolve quickly
Perks and Benefits (Full-time Employees)
Competitive compensation and equity
Unlimited PTO
Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
Lunch provided via Sharebite, plus dinner for any later in office days.
Parental leave up to 12 weeks
Tax free commuter and parking benefits
Voluntary insurances (Life, Hospital, Critical Illness, Accident)
Employee Assistance Program (Rightway)
Free One Medical Membership
401k
Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.
