Veterinary Assistant/Receptionist

Job Description

Job duties include, but are not limited to:

Provide exceptional client service while supporting both the reception and medical teams. Responsibilities include greeting and welcoming clients and patients, answering phones and emails, scheduling appointments, checking clients in and out, processing payments, and addressing client questions with compassion and professionalism. In addition, assist the veterinary team with patient restraint, exam room preparation, cleaning and stocking, maintaining a safe and organized hospital environment, and other veterinary assistant duties as assigned. Team members should be comfortable providing emotional support to clients during sensitive medical situations and be willing to cross-train to support the needs of the hospital.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you’re looking to become an expert in your current role or grow into your next career opportunity, you’ll have access to a variety of virtual and hands-on training, interactive learning experiences, and ongoing professional development.

Qualifications

We’re looking for:

• Veterinary Receptionist or Veterinary Assistant experience preferred, with a minimum of 1 year in a veterinary setting.
• Compassionate, calm, team-oriented professional with the ability to multitask and communicate effectively with clients and coworkers.
• Comfortable supporting both front desk responsibilities and assisting the medical team as needed.
• Highly organized with strong computer skills and the ability to learn new systems quickly.
• Self-motivated with a desire to continuously grow your knowledge, develop new skills, and contribute to a collaborative hospital environment.

Additional Information

Pay Range: $14-$15/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.