Front Office Assistant
Gen4 Dental
Posted about 2 hours ago
Job Description
At Wyoming Dental, our top priorities are comfort, convenience, and confidence. You'll be greeted by familiar faces, all of whom have one goal in mind - provide happy, healthy smiles that our patients' love! The team at Wyoming Dental possesses years of expertise, practice and passion providing families and children with unmatched dentistry in Wyoming, MI. We offer patients a wide range of comprehensive services and make smiles brighter and healthier with each service provided. Our team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services including general, emergency, cosmetic and restorative dentistry. With a brand new office and updated equipment, our team is devoted to cultivating long-lasting relationships with every patient.
To learn more about our office, check out our website here: www.wyomingdental.com
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan
- Health and Vision Insurance
- Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
- Supplemental Coverage (Disability, Critical Illness, Accident)
- Paid Scrub Allowance
- Career Growth and Development Opportunities
Compensation: Starting $21/hr
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications:
Customer service experience
Dental office experienced (preferred)
Additional Information:
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Additional Information
All your information will be kept confidential according to EEO guidelines.
