Job Description

We are a UK-based team of Facilities Management (FM) consultants and Technical Project Managers, delivering specialist advisory services across sectors including technology, financial services, central government, and healthcare.

Our FM consulting capability spans the full built asset lifecycle, from defining FM strategies aligned to business objectives, to designing and implementing operating models, improving service delivery, and optimising supply chains. We support clients in enhancing FM performance through robust governance, data-driven decision making, and the effective integration of people, process, and technology.

As a Senior or Principle Consultant, you will play a key role in delivering high-quality FM advisory services, supporting client engagements, and contributing to the continued growth and development of our FM Advisory offering.

Our Services Include

Strategic and operational reviews
CAFM / IWMS procurement and implementation
FM cost benchmarking
FM strategy design
Development of FM Asset Management strategies
Asset verification / 6 facet surveys
FM audits and health checks
Technical FM advisory support
Government Soft Landings
Statutory Compliance
Operational readiness
Maintenance optimisation

The role is based in London, with travel across the UK (and occasionally internationally), including overnight stays, as required.

Key Responsibilities and Behaviours

Delivery & Client Support

Support and where required lead the successful delivery of FM advisory commissions, ensuring high-quality outputs and client satisfaction.
Contribute to project delivery across multiple engagements, applying FM best practice and analytical insight.
Undertake detailed analysis, develop reports, and support the creation of client deliverables.
Assist in workshops, stakeholder engagement activities, and client presentations.
Build strong working relationships with client stakeholders and internal teams.

Technical Contribution

Apply knowledge of FM operations, CAFM/IWMS systems, and FM asset management principles to deliver practical solutions.
Support FM design reviews, audits, and operational readiness activities.
Contribute to data analysis and interpretation to inform recommendations.
Assist in the development of methodologies, tools, and best practices.

Business Development & Growth

Support business development activities including research, proposal development, and bid preparation.
Contribute to the development of client propositions and marketing materials.
Identify potential opportunities within existing client engagements and escalate to senior team members.

Team & Personal Development

Collaborate effectively within project teams, contributing to a positive and high-performing team environment.
Support mentoring and knowledge sharing with junior colleagues where appropriate.
Take ownership of personal development and actively seek learning opportunities to build capability.

Commercial & Operational Awareness

Demonstrate awareness of project budgets and timelines, supporting efficient delivery.
Assist in maintaining quality standards, governance, and risk management processes.
Work collaboratively across the wider business, supporting multidisciplinary delivery.

Qualifications

Qualifications & Competencies

As a Senior or Principle Consultant, you will demonstrate:

Experience supporting delivery of FM advisory or consultancy projects
Working knowledge of CAFM and IWMS systems
Understanding of FM asset management principles (e.g. SFG20, planned maintenance)
Knowledge of FM operations, contract management, and service delivery models
Strong analytical, problem-solving, and organisational skills
Ability to engage effectively with stakeholders and work as part of a team

Education, Qualifications & Experience

Degree qualified (or equivalent) in a relevant discipline, or significant industry experience
Progress toward or interest in professional accreditation (e.g. IWFM, RICS, CIBSE or similar)
Experience within FM, consultancy, or a related environment
Exposure to client-facing project delivery
Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Project, Visio

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

#LI-MM1

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.