Commercial Manager

Job Description

Your Influential Mission: You Will…

• Own the commercial performance of your team’s licensee portfolio and drive revenue growth through data insights, strategic planning and strong relationship management.
• Build trusted, long-standing relationships with senior stakeholders within assigned licensees.
• Collaborate closely with internal teams — Product, BI, Compliance, Operations and others — to resolve issues, drive improvements and ensure smooth delivery of Playtech solutions.
• Analyse licensee data using BI tools, identify trends, uncover growth opportunities and present clear insights to both internal and external stakeholders.
• Maintain an in-depth understanding of the online gaming market, especially regarding Casino, Live Casino, Poker and Bingo, and stay updated on competitor landscape and content trends.
• Identify commercial opportunities, propose upsell initiatives and proactively drive adoption of Playtech products and services.
• Lead process improvements within the team and wider business, taking ownership of cross-functional projects when needed.
• Oversee travel & expense approvals, holiday planning and other operational responsibilities.
• Ensure internal strategies set by the Senior Commercial Director are clearly communicated and effectively executed by your team.

Qualifications

Components for Success: You…

• Bring solid experience in B2B Account Management within the Online Gaming industry.
• Have previous experience managing at least one resource.
• Are highly motivated by commercial results and have a proven track record of driving revenue growth.
• Communicate exceptionally well and can adapt your style to different personalities — both internally and externally.
• Are analytical, structured and comfortable working with BI tools, identifying insights and presenting them confidently.
• Have strong knowledge of the online gaming space, including products, trends, and the competitor landscape.
• Are organised, able to multitask and manage time effectively in a fast-paced, deadline-driven environment.
• Possess excellent interpersonal, problem-solving and relationship-building skills.
• Demonstrate strong leadership qualities rooted in collaboration, motivation and a genuine passion for people’s growth.
• Are fluent in Italian and English at business level.

You’ll Get Extra Points for…

• Knowledge of the Italian market or experience working with Italian licensees.
• Additional language skills — especially German, French.
• Experience with IMS or other online gaming platform back offices.
• Strong PowerPoint and Excel skills, particularly in presenting performance results and industry insights.
• Thrive in a culture that values...
• Working in an inclusive, diverse, people-focused environment.
• Continuous learning, development and career growth opportunities.
• Being part of a global organisation while having a direct impact locally.
• Collaboration across teams and the chance to contribute to Playtech-wide initiatives.
• Autonomy, trust and empowerment in your day-to-day responsibilities.
• A high-performing team culture that celebrates achievements and supports individual development journeys.

Additional Information

HOW TO APPLY?

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in Commercial Management / Account Management within gaming or related corporate environments. You can add it in the “your message to the hiring manager” section when submitting your application.

TEAM NAME HERE

Join a dynamic, collaborative and commercially driven team, based in Milan’s office, that plays a crucial role in strengthening Playtech’s position in a Region including the Italian market, Switzerland, Austria and more. We work closely with key operators, product teams and senior leadership, creating real impact through strategic partnerships, data-driven decisions and a shared passion for elevating performance. If you’re excited by growth, innovation and leadership — this is the place to be.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.