Infrastructure Support Engineer

Job Description

Job Purpose:

Smiths Detection Systems Pvt Ltd, Bangalore is seeking a dedicated Onsite IT Hardware Infrastructure Support Engineer to provide full-time, onsite support for its IT infrastructure. The role involves managing, maintaining, and troubleshooting IT hardware and network systems, ensuring smooth day-to-day operations for end-users and the organization

Duties:

• Infrastructure Management
• Assist in evaluating and recommending purchases of system hardware and software products.
• Provide Tier II support for escalated IT issues.
• End User Support
• Supporting M365, Installing & maintaining software on desktops, laptops, and servers
• Administer web servers (IIS)
• Network Support
• Configure networking devices and restore configurations for replaced devices.
• Assign and manage IP addresses for users and Wi-Fi networks.
• Proactively detect faults and address potential failures in LAN and Wi-Fi networks
• Install and maintain firewalls, applying required security policies
• Maintain CCTV recording storage (with expert support for advanced issues).
• Follow best information security practices (passwords, backups, server room security, license monitoring).
• Maintain server room security and log authorized personnel access.
• Asset Management

Qualifications

Technical Knowledge, Skills and Abilities:

• Education: Engineering IT Diploma or Graduate
• Experience: 3-5 years in IT hardware infrastructure support
• Good team work and ability to work independently.
• Knowledge networking including HTTP, SMTP, DNS and DHCP
• Familiar with Microsoft OS and Office production
• Hands-on Windows Server & virtual environment

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)