Program Manager - Employee Experience

Job Description

Job Summary

The key focus for Employee Experience Manager is to ensure that the People Strategy Team is continually working to improve the employee experience from the time someone is hired to when they retire from AGS. The key importance of this role is to understand every component of the interfaces between our employees and AGS, and ensure that those touchpoints offer the best employee experience, with an eye on continual enhancement.

As EX Manager, you will be responsible for driving best practices globally and should strive to be an ambassador for the Allegis Global Solutions brand at every interaction.  This would include onboarding, offboarding, leave, system interfaces, global PST projects and partnerships with key operations stakeholders.

Responsibilities

• Manage multiple ongoing global projects aimed at enhancing the employee experience.

• Partner with global team members on global EX projects such as Employee Engagement, Well-being and Employee Recognition/Rewards .

• Ensure continually championing of AGS culture and offerings.

• Work with HR vendors to ensure best usage of offerings.

• Utilize matrixed project teams and resources.

• Keep PST leaders apprised of initiatives, progress and timelines.

• Maintain global onboarding materials, ensuring webpages are current.

• Ensure premier EX is offered to all employees, with continual though around improving the experience.

• Provide executive summaries on tool usage, strategies, campaigns.

• Leverage AGS employees as needed to get feedback or join project teams.

• Partner with internal and OPCO resources, and well as vendors.

Qualifications

• Degree or equivalent in business or a related discipline. Bachelor’s preferred.

• Previous experience preferably within the staffing industry or Corporate HR.

• Experience managing offer and on-boarding/offboarding team process.

• Experience in a customer/stakeholder facing role with multiple projects/stakeholders at once.

• Strong knowledge of Microsoft Office (Outlook, Web, Excel, PowerPoint and Word)

• Experience coaching, mentoring, establishing goals and providing feedback

• Experience working with global partners who you need to influence but may not manage