Front of House General Assistant

Job Description

We are seeking an enthusiastic and customer-oriented Front of house general Assistant to join our team in Linlithgow, United Kingdom. As a General Assistant, you will play a crucial role in ensuring our guests have an exceptional dining experience by providing efficient and friendly service.

• Serve food and beverages to guests in a professional and courteous manner
• Respond promptly to guest inquiries, requests, and concerns
• Maintain cleanliness and hygiene standards in dining and kitchen areas
• Collaborate with kitchen staff to ensure smooth service operations
• Adhere to food safety regulations and company guidelines
• Assist in setting up and breaking down dining areas
• Process guest payments accurately and efficiently
• Participate in team meetings and training sessions to enhance service quality
• Support special events and catering services as needed
• Genuine passion for food service and customer satisfaction
• Strong interpersonal and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Flexibility to adapt to changing priorities and guest needs
• Physical stamina to stand, walk, and carry items for extended periods
• Attention to detail in food presentation and guest service
• Knowledge of food safety and sanitation practices
• Previous experience in food service or hospitality industry preferred
• Mon - Fri work week

 

Qualifications

Qualifications

• Previous experience in catering, food service, or hospitality is desirable.
• Basic food hygiene knowledge or certification is a plus (training available).
• Strong communication skills and a friendly, professional approach.
• Attention to detail with a focus on high standards of presentation and service.
• Flexibility, reliability, and the ability to work effectively as part of a team.
• Knowledge of COSHH regulations and food safety legislation desirible but not essential as training will be given.