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Marketing Operations Associate, Social Media

Posted 7 days ago

OfficeNew York CityEN85k - 105k USD

About Manifest

Manifest helps people navigate one of the hardest decisions of their lives: how to build a life in the United States. We work with visa applicants and their families across O-1, EB-1A, EB-2 NIW, E-2, marriage green cards, and more — combining attorney expertise with technology to make the process clearer, faster, and more humane. Our clients come from immigrant communities around the world (Chinese, Brazilian, Colombian, Russian, and many others), and we meet them where they are: on Instagram, on TikTok, on YouTube, in WhatsApp groups, and in their language.

About the Role

Social is one of Manifest's most important top-of-funnel channels — and one of the most under-built. We're hiring a Social Media Manager to own it end-to-end: setting editorial strategy, leading a freelance team, and raising the bar on everything that ships. This is an editorial leadership role, not a production role — your job is to build the operation and grow the audience, not live in CapCut. If you've built a real social audience from scratch and can walk us through the work you directed, we want to talk.

What You'll Do

  • Own editorial strategy across Instagram, TikTok, and YouTube

  • Set content pillars, brand voice, and platform-specific playbooks

  • Source, brief, manage, and give feedback to freelance editors and producers

  • Build and run the workflow that turns ideas into 4–6 short-form videos weekly

  • Review and approve every piece of content before it ships

  • Run experiments on hooks, formats, and topics; develop a clear point of view on what works

  • Identify and build relationships with creators, immigration influencers, and community partners

What We're Looking For

Must-haves:

  • 4–6+ years running social or content at a brand, agency, or media company

  • Proven track record building or meaningfully growing an audience from scratch

  • Strong editorial taste — you can articulate what works and give feedback that makes editors better

  • Experience briefing and managing freelance creative talent

  • Systems-builder mindset: calendars, review loops, briefing templates don't intimidate you

Nice-to-haves:

  • Fluency in Portuguese, Spanish, Mandarin, or Russian

  • Experience creating content for or within immigrant communities

  • Familiarity with immigration topics or adjacent high-stakes consumer decisions

This is for you if...

  • You want ownership — strategy, team, output, and results are all yours

  • You care about audiences who are making real, consequential decisions with their lives

  • You want to build something meaningful, not just manage a posting calendar

This is not for you if...

  • You're primarily a producer looking to grow into strategy

  • You're comfortable shipping average work and letting metrics decide quality

  • You treat engagement as the goal rather than a signal of genuine audience trust

  • You are looking for a remote role - this position is in-office in NYC, five days a week

Job details
Workplace
Office
Location
New York City
Experience
EN
Salary
85k - 105k USD
per year

Powering the next generation of AI-native law firms.

Key team members

James F. Cariello

James F. Cariello

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