Coordinator of Admissions for rehab

Job Description

The Coordinator of Admissions is the first point of contact for prospective clients, families, and referrers. This role manages enquiries, coordinates assessments and admissions, maintains accurate records, and ensures a seamless, compassionate, and confidential client experience throughout the admissions process. The Coordinator works closely with the Admission Team to support timely and appropriate admissions while upholding THE BALANCE's high standards of care and professionalism.

Qualifications

• Excellent verbal and written communication skills
• Flexible working hours  
• Strong interpersonal and relationship-building abilities
• Compassionate, professional, and client-focused approach
• Exceptional organizational and multitasking skills
• High level of discretion and confidentiality
• Strong attention to detail and accuracy
• Ability to remain calm and effective in sensitive situations
• Experience in admissions, healthcare, hospitality, or client services preferred
• Proficiency with CRM and electronic record systems
• Fluent English, French and Arabic; additional languages are an advantage
• Ability to work collaboratively within a multidisciplinary team
• Strong problem-solving and decision-making skills

Additional Information

To apply, please submit your CV, cover letter, and a short video introducing yourself and what you do to stay in balance, to [email protected]