Automated Distribution Centre Manager

Job Description

About the role:

Joining pre–go-live, the DC Manager will support commissioning, testing, and the development of operational processes before taking full ownership of a high-reliability, 24/7 operation. This role is suited to leaders who can build structure and discipline from first principles within a complex, technology-led environment.

Working closely with OEMs and technical partners, you will ensure system performance across mechanical, process and control layers. You will also lead a small, high-performing team while holding full accountability for safety, service, cost and overall site performance (P&L).

Key responsibilities

• Support commissioning, start-up and transition into steady-state operations, including user acceptance testing, defect identification and operational readiness activities.
• Hold full accountability for site performance across safety, service, throughput, uptime, cost and financial outcomes, including budgets, forecasts and EBIT.
• Own end-to-end flow across inbound, storage, shuffling and outbound operations within the constraints of the automated system.
• Build capability and accountability across a small 24×7 operations team, with particular focus on flow control, escalation and SOP adherence.
• Maintain a strong on-floor presence, identifying exceptions, congestion, bottlenecks and emerging risks before they escalate.
• Act as the primary customer-facing operational leader for service delivery, escalations and expectation management.
• Act as the primary operational interface with OEMs, automation vendors, WMS/WCS teams, IT support and maintenance partners.
• Drive continuous improvement through disciplined operation, reduction of exceptions, root cause analysis and system optimisation. 

About you:

Must-have:

• Experience in an automated DC, ASRS or advanced manufacturing environment
• Strong understanding of WMS/WCS-driven operations
• Proven ability to manage end-to-end flow and real-time decision making
• Technical understanding of automation systems and ability to troubleshoot across mechanical, system and process issues
• Experience in high-risk or automated safety environments
• Capability to lead a small team in a 24×7 operation
• Demonstrated ownership of site performance and financial outcomes (P&L)
• Strong problem-solving capability (Lean, CI, root cause analysis)

Highly desirable:

• Experience in greenfield start-up, commissioning or major transformation
• Background in ASRS, flow control or automation-heavy operations
• Proven ability to stabilise and optimise operations post go-live

Qualifications

• Relevant tertiary qualification in Supply Chain, Engineering, Logistics, Manufacturing or a related field (desirable).
• Formal training in Lean, Six Sigma or CI methodologies (desirable).
• Current forklift licence and/or high‑risk work exposure (advantageous).