tapouts logo

Part time Sales Agent

tapouts

Posted about 5 hours ago

 Location: Onsite · Venice Beach, CA

 Type: Part-Time

About Us 

tapouts is a fast-growing startup on a mission to reach a million kids with the social-emotional skills they need to thrive. Every week, thousands of kids ages 4 to 16 join a 30-minute tapouts pod on Zoom, where certified coaches help them build resilience, emotional awareness, and the tools to handle life's hardest moments. Thousands of families have already joined, and thousands more sign up every month. We're just getting started.

About the Role 

As a Part-Time Sales Agent, you'll be on the front lines of tapouts' phone sales channel, having real conversations with parents that drive subscription growth. From post-trial conversions to drop-off recovery, you'll play a key role in connecting families to a program that genuinely changes kids' lives. You'll work onsite at our Venice Beach office alongside a collaborative, high-energy team.

Key Responsibilities

  • Handle inbound and outbound parent calls including post-trial conversions, welcome calls, no-show recovery, and concierge support
  • Follow established scripts and objection handling playbooks while keeping conversations natural and empathetic
  • Accurately disposition and log every call in the CRM
  • Meet or exceed conversion rate and SLA targets
  • Collaborate with the team to flag patterns and share feedback that improves the sales motion

Requirements

  • 1–2 years of phone sales or customer-facing experience
  • Comfortable and confident on the phone — you connect easily with people
  • Detail-oriented and consistent with CRM logging and follow-up
  • Thrives in a fast-paced startup environment
  • Experience in education, EdTech, or coaching is a plus
  • Being a parent is a big plus — we're looking for people who genuinely understand what families go through, and who connect with the mission on a personal level

Why tapouts 

You'll be working onsite in our Venice Beach office, side by side with a founding team that moves fast and cares deeply, both about the kids we serve and the people who help us grow

Job details

Workplace

Office

Location

Venice, Louisiana, United States

Similar
tapouts logo

tapouts

E-learning

About

The world doesn't need another company just because. We promised only to build tapouts if we could figure out a way to impact society for the better. By 2030, tapouts will prepare one million children to take on our future challenges by transforming stress into success. tapouts is a science-backed program that was developed by educators and scientists to create a fun and safe space that enables children, ages 4-16 years, to learn lessons that last a lifetime. tapouts’ experienced and caring certified coaches help kids learn to express feelings, improve self-control, build confidence, and make friends around the world on their online platform. The weekly live virtual group sessions are 30 minutes and filled with games (and prizes!) with an approach combining best practices across interdisciplinary fields such as psychology, neuroscience, and education. Follow this link to sign up go.tapouts.com/linkedin.

Company Details

Employees
47
Industry
E-learning
Headquarters
Venice, California
Founded
2021
Company location
220 Main St, Suite A, Venice, California 90291, US

Key Team Members

So-Young Kang

So-Young Kang

Dr. Wolfgang Baier

Dr. Wolfgang Baier

Carol Chapman

Carol Chapman

Marissa Ericson, Ph.D

Marissa Ericson, Ph.D

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