Renewals Specialist, Pricing and Commercial Growth

Job Description

At Flywire, renewals are not just a retention motion. They are a high-impact pricing and growth engine that shapes revenue quality, product adoption, and long-term customer value. As we scale a global, multi-product platform, renewals sit at the center of how we optimize pricing, expand relationships, and drive durable growth.

The Renewals Specialist, Pricing and Commercial Growth plays a pivotal role in this effort. This role combines pricing strategy, commercial execution, and data-driven decision making to turn renewals into a proactive, value-driven lever for the business. You will work closely with Sales, Customer Success, Finance, Legal, and Product to elevate how Flywire prices, packages, and grows its customer base at renewal, including leveraging AI and advanced analytics to drive smarter, faster decisions.

What You Will Do:

• Own the end-to-end renewals strategy across key segments, with a strong focus on pricing and value realization

• Evaluate pricing, margins, and contract structure to drive disciplined, value-based outcomes

• Leverage data, analytics, and AI-driven insights to inform pricing decisions, identify risk, and prioritize opportunities

• Partner with Sales and Customer Success to proactively manage renewal pipelines and eliminate last-minute negotiations

• Identify and unlock expansion opportunities, including multi-product adoption and upsell pathways

• Use predictive signals to assess renewal health, flag churn risk early, and guide intervention strategies

• Build and refine forecasting, reporting, and governance to improve visibility and accuracy

• Standardize pricing constructs, escalators, and contract terms to strengthen long-term revenue quality

What Success Looks Like:

• Strong improvements in gross and net revenue retention

• Meaningful growth in expansion revenue at renewal

• Higher price realization with tighter control on discounting

• More predictable renewals driven by improved forecasting and risk identification

• Increased multi-product adoption and more consistent deal structures

• Adoption of data-driven and AI-supported decision making across the renewals process

Qualifications

What We Are Looking For:

• 2 to 4+ years in renewals, pricing, RevOps, consulting, strategy, or account management

• A strong analytical mindset with comfort working with data and emerging AI-driven tools

• Ability to translate insights into clear commercial actions

• Confidence influencing cross-functional stakeholders and driving alignment

• High ownership with strong execution in a fast-paced environment

• Experience in SaaS, fintech, or multi-product businesses is a plus

Additional Information

We Offer:

• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates 
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid